Pack Shipping Representative
Listed on 2026-03-01
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Customer Service/HelpDesk
Office Administrator/ Coordinator, HelpDesk/Support, Customer Service Rep
Pick & Pack Shipping Representative
Location: New Brunswick, NJ
Position Type: Part-Time (25–30 Hours Per Week)
Schedule: Monday through Friday, Flexible Hours
Salary: Based on Experience
An established Importer/Exporter Manufacturing Corporation is seeking a highly organized and detail-oriented Pick & Pack Shipping Representative / Customer Service Associate to support daily operations. This is a part-time, hands‑on role ideal for someone who is proactive, adaptable, and comfortable working in a fast‑paced environment.
The ideal candidate will be responsible for a combination of shipping, order processing, customer service, and light accounts receivable responsibilities. This position requires strong organizational skills, attention to detail, and the ability to manage multiple responsibilities efficiently.
Key ResponsibilitiesPick, pack, and ship customer orders accurately and efficiently
Enter orders and perform data entry tasks with a high level of accuracy
Answer phones and provide professional customer service support
Communicate directly with customers regarding orders, shipping updates, and inquiries
Create, manage, and update product listings across e-commerce platforms
Oversee accounts receivable and assist with collections efforts
Maintain organized inventory and shipping records
Support daily office operations and administrative tasks
Monitor order flow to ensure timely fulfillment
Maintain the current operational system while identifying opportunities to improve processes
Implement new procedures and systems when appropriate to enhance efficiency
Very organized and detail-oriented
Strong knowledge of Microsoft Excel (essential)
Understanding of e-commerce platforms
Basic understanding of Quick Books Desktop
Strong communication and customer service skills
Flexible, with the ability to multitask and self-prioritize
Comfortable working in a fast‑paced environment
Quick learner with the ability to understand company operations, policies, and procedures
Proactive and solutions-oriented mindset
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