Senior Receptionist- Patient Scheduler

Position Details

• Recruitment/Posting
  
  Title:
  
  Senior Receptionist
  - Patient Scheduler
• Job Category:
  Staff & Executive - Administrative & Support
• Department: RSDM - New Brunswick
• FLSA:
  Nonexempt
• Grade: 155
• Position Status:
  Full Time
• Standard
  
  Hours:
  
  40.00
• Daily
  
  Work Shift:
  
  Day
• Working Hours:
  
  40 hours per week (Full Time)
• Work Arrangement:
  This position requires a fully on-site work arrangement.
• Union
  
  Description:
  
  Teamsters 97
• Payroll Designation:
  People Soft
• Terms of Appointment:
  Staff - 12 month
• Position Pension Eligibility: PERS

New Jersey's academic health center, Rutgers Biomedical and Health Sciences (RBHS) takes an integrated approach to educating students, providing clinical care, and conducting research, all with the goal of improving human health. Aligned with Rutgers University-New Brunswick and collaborating university wide, RBHS includes eight schools, a behavioral health network, and five centers and institutes that focus on cancer treatment and research, neuroscience, advanced biotechnology and medicine, environmental and occupational health, and health care policy and aging research.

Our faculty are teachers, clinicians, and scientists with unparalleled experience who advance medical innovation and provide patient care informed by the latest research findings. We offer an outstanding education in medicine, dentistry, pharmacy, public health, nursing, biomedical research, and the full spectrum of allied health careers. Our clinical and academic facilities are located throughout the state-at Rutgers University-New Brunswick, including Piscataway;

and at locations in Newark, Scotch Plains, Somerset, Stratford, and other locations. Clinical partners include Robert Wood Johnson University Hospital in New Brunswick, Newark's University Hospital in Newark, and other affiliates. Through this community of healers, scientists, and scholars, Rutgers is equipped as never before to transform lives.

Rutgers, The State University of New Jersey is seeking a Senior Receptionist
- Patient Scheduler within RHUDA-New Brunswick at the Rutgers School of Dental Medicine (RSDM). Under general supervision, the Senior Receptionist
- Patient Scheduler carries out receptionist and telephone answering clinical appointment scheduling and clinical record filing. Additionally, the Senior Receptionist
- Patient Scheduler provides general office clerical support.

• Greets patients and visitors in a prompt and courteous manner, and facilitates adherence to schedule of appointments.
• Registers patients completely and accurately, ensuring that pertinent data is obtained from patient and entered into patient management system or updated as needed.
• Answers phone calls, takes accurate messages, and refers caller or message to appropriate party.
• As directed, communicates with various hospitals and physician offices regarding patient related information and documents. Provides information in accordance with patient confidentiality standards.
• Develops and maintains good customer relations skills consistent with the department's guidelines.

• Minimum Salary: 23.090
• Mid Range Salary: 23.590
• Maximum Salary: 24.300

The final salary offer may be determined by several factors, including, but not limited to, the candidate's qualifications, experience, and expertise, and availability of department or grant funds to support the position. We also take into consideration market benchmarks, if and when appropriate, and internal equity to ensure fair compensation relative to the university's broader compensation structure. We are committed to offering competitive and flexible compensation packages to attract and retain top talent.

• Medical, prescription drug, and dental coverage
• Paid vacation, holidays, and various leave programs
• Competitive retirement benefits, including defined contribution plans and voluntary tax-deferred savings options
• Employee and dependent educational benefits (when applicable)
• Life insurance coverage
• Employee discount programs

At least one (1) year of clerical experience, preferably involving receptionist and scheduling duties in…