Mental Health Specialist II NJ Hopeline

Overview

Rutgers University Behavioral Health Care (UBHC), established in 1971, offers a full continuum of evidence based behavioral health and addiction services for children, adolescents, adults, and seniors throughout New Jersey. UBHC's 1,060 experienced behavioral health professionals and support staff are dedicated to treatment, prevention, and education. UBHC is one of the largest providers of behavioral health care in the country with a budget of $260 million and 15 sites throughout New Jersey.

Services are readily accessible and include inpatient, outpatient, partial hospitalization, screening, crisis stabilization, family/caregiver support, community outreach and case management, supportive housing, supported employment, prevention and consultation, employee assistance programs, and a licensed therapeutic school from preschool through high school. Specialty services include the New Jersey suicide prevention helpline and peer help lines for police, veterans, active military, teachers, mothers of special needs children and child protective service workers.

In FY2016, UBHC treated 16,199 consumers, had 24,502 admissions, and touched the lives of 19,441 individual callers through peer support. UBHC is the primary mental health training resource for the New Jersey departments of Human Services, Children and Families, and Corrections, delivering 16,000 trainings each year.

Rutgers, The State University of New Jersey, is seeking a Mental Health Specialist II (Full Time) for the NJ Hopeline within Rutgers University Behavioral Health Care. Performs functions in support of the Unit's mission providing streamlined, prompt, and "customer friendly" services to clients of the 988 Lifeline Services. Receives telephone, chat and/or text requests for service, undertakes assessment of the service need of the client and responds by offering support and appropriate referrals or disposition.

Demonstrates competency in recognizing the unique needs of clients and applying relevant assessment and support skills with regard to a wide range of issues.

• Interacts with client in a therapeutic manner.
• Participates in ensuring that all service requests are handled in an effective and "client friendly" manner.
• Assesses service requests/referrals and responds in accordance with prescribed procedures.
• Assesses client's condition in order to make/authorize an appropriate disposition.
• Assumes overall responsibilities for completion of all request and documentation for disposition.
• Documents assessments, interventions, and interactions with clients in a timely manner and in accordance with established policies.

Minimum

Education and Experience:

Four (4) years of full‑time paid experience in an appropriate mental health or human service field or a Bachelor's Degree in a relevant mental health or human service field.

• This position demands standing, walking throughout the program space.
• Lifting up to 20 lbs.
• Handles phone requests under time and decision‑making pressure.
• Generally pleasant working conditions in a clean, well‑lighted, and quiet to moderately loud setting.
• Crisis intervention is a common occurrence.

• Medical, prescription drug, and dental coverage
• Paid vacation, holidays, and various leave programs
• Competitive retirement benefits, including defined contribution plans and voluntary tax‑deferred savings options
• Employee and dependent educational benefits (when applicable)
• Life insurance coverage
• Employee discount programs

Full Time – 40 hours a week. Daily

Work Shift:

Evening. Standard

Hours:

40.00. Position Status:
Full Time.

Location:

Remote. Work Arrangement may be fully remote.

Posting Number: 26ST0298. Regional Campus:
Rutgers Biomedical and Health Sciences (RBHS). Home Location Campus:
Off Campus.

All offers of employment are contingent upon successful completion of all pre‑employment screenings.

Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof…