IT Infrastructure Manager

Crestron Electronics Inc.

- 6 Volvo Rockleigh, NJ, 6 Volvo Drive, Rockleigh, New Jersey, United States of America

At Crestron Electronics, Inc we build the technology that integrates technology.

We are proud to be the largest and most recognized brand in automation and control solutions, and the premier technology partner for fortune 500 businesses globally. Our products’ are integrated into new high‑tech commercial buildings’ to include some of the most exciting real estate throughout the world. Our clients include Google, Microsoft, Amazon, Linked In and many others. We are the leaders in the most exciting industry in the world!

Our automation and control solutions for homes and buildings allow our clients to control entire environments with the push of a button, integrating systems such as Audio Visual, Lighting, Shading, Security, Building Management Systems and HVAC to provide greater comfort, convenience and security.

The Manager, IT Infrastructure is a hands‑on technical leader responsible for managing and actively participating in the day‑to‑day operations of the enterprise infrastructure environment. This role oversees enterprise‑wide datacenter infrastructure, including servers, virtualization, storage, and backup, while providing direct technical support, executing complex tasks, managing, and mentoring the engineering team. The ideal candidate brings strong troubleshooting skills, engineering depth, and the ability to lead by example in a fast‑paced environment.

• Managing a team of employees to align their efforts with company goals by focusing on the team's performance, well‑being, and development. This includes tasks like assigning work, providing feedback, coaching, and mentoring, as well as conflict resolution, and creating a positive work environment. Ultimately, their goal is to motivate the team, foster growth, and ensure overall productivity and success.
• Lead and directly contribute to the design, implementation, and maintenance of core infrastructure systems (Windows & Linux Server, VMware, backup, storage, etc.)
• Serve as an escalation point for complex infrastructure issues and guide resolution hands‑on
• Manage infrastructure health, performance, patching, capacity, and availability
• Build and maintain infrastructure automation scripts and templates (e.g., Power Shell, Infrastructure-as‑Code)
• Oversee backup and disaster recovery processes, performing regular validation tests
• Collaborate with IT security to enforce hardening standards and ensure compliance
• Maintain and support the on‑premises and remote datacenter environments
• Document infrastructure architecture designs, SOPs, and configurations thoroughly
• Guide and mentor a team of engineers, providing technical direction and development opportunities
• Manage vendor relationships and support contracts for infrastructure components
• Drive continuous improvement in reliability, scalability, and efficiency of systems
• Responsible for Datacenter Day to Day Operations
  • VM and Physical Backups
  • VMWare optimization and reliability
  • Network Uptime
  • Manage Troubleshooting Procedures
  • Change Management Ownership
  • Manage Inventory
  • Ensure efficiency in the Datacenter
• Change management ownership
• Manage incidents in relating to Datacenter
• Manage DR Implementation
• DR Execution ownership
• Experience upgrading Active Directory / Forest On‑Premises
• Experience moving Active Directory to Entra AD
• Experience moving Microsoft services to Entra (ex, Cloud PKI)

• Windows Server (2016/2019/2022), Active Directory, Group Policy
• VMware vSphere / ESXi , Hyper‑V
• Monitoring and alerting tools (SCOM, PRTG, Solar Winds, etc.)
• Patch management and configuration tools (SCCM, WSUS, Intune)
• Business applications

• Bachelor’s degree in IT or equivalent hands‑on experience
• 10 + years of technical infrastructure experience with at least 2–3 years in a leadership or team lead capacity
• Deep experience with Windows‑based infrastructure, virtualization, and storage/backup
• Demonstrated ability to lead and execute infrastructure projects from start to finish
• Strong scripting and automation experience (e.g., Power Shell)
• Excellent…