Salesforce SRE Lead – Reliability Engineering & Operations
Job in
New Brunswick, Middlesex County, New Jersey, 08933, USA
Listed on 2026-05-22
Listing for:
ManpowerGroup Global, Inc.
Full Time
position Listed on 2026-05-22
Job specializations:
-
IT/Tech
Cloud Computing, SRE/Site Reliability, Systems Engineer, IT Support
Job Description & How to Apply Below
Overview
Our client, a leader in the highly regulated Cell & Gene Therapy and Pharmaceutical Manufacturing industry, is seeking a Salesforce SRE Lead – Reliability Engineering & Operations to join their team. As a Salesforce SRE Lead – Reliability Engineering & Operations, you will be part of the Reliability Engineering & Operations department supporting critical manufacturing and patient care processes. The ideal candidate will have strong technical expertise, excellent problem-solving skills, and a collaborative mindset, which will align successfully in the organization.
Responsibilities- Lead reliability engineering initiatives across Salesforce production environments supporting essential business and operational processes
- Drive operational stability, platform resiliency, and service reliability improvements
- Support centralized observability initiatives by consolidating monitoring and operational tooling into unified platforms
- Define and improve SLA/SLO frameworks, service health metrics, and operational governance processes
- Collaborate closely with Salesforce platform teams, cloud engineering, integration teams, and business stakeholders to ensure platform reliability
- Extensive Salesforce platform expertise within enterprise production environments
- Experience operating in Site Reliability Engineering (SRE), Production Support, or Platform Reliability functions
- Deep understanding of reliability engineering concepts including SLA/SLO frameworks, incident management, and operational governance
- Experience with observability and monitoring platforms such as Splunk, Datadog, Dynatrace, or similar
- Strong stakeholder communication and cross-functional collaboration skills
- Opportunity to work in a mission-critical environment supporting life-changing therapies
- Engage with innovative modernization and operational transformation initiatives
- Collaborate with a diverse and talented global team
- Gain experience in a highly regulated, high-availability environment
- Contribute to impactful projects that directly affect patient outcomes
- Medical and Prescription Drug Plans
- Dental Plan
- Vision Plan
- Health Savings Account
- Health Flexible Spending Account
- Dependent Care Flexible Spending Account
- Supplemental Life Insurance
- Short Term and Long Term Disability Insurance
- Business Travel Insurance
- 401(k), Plus Match
- Weekly Pay
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