Flex; Project Omnichannel Sales Program Manager

Location

Hybrid in Nutely, NJ (In Office 2x per week)

Full‑Time, Project Based Consultant

Immediate

6 months with strong chance of extension

Slalom is a purpose‑led, global business and technology consulting company. From strategy to implementation, our approach is fiercely human. In six+ countries and 43+ markets, we deeply understand our customers—and their customers—to deliver practical, end‑to‑end solutions that drive meaningful impact. Backed by close partnerships with over 400 leading technology providers, our 10,000+ strong team helps people and organizations dream bigger, move faster, and build better tomorrows for all.

We’re honored to be consistently recognized as a great place to work, including being one of Fortune’s 100 Best Companies to Work For seven years running. Learn more at

Program Manager will be responsible for orchestrating Omnichannel Sales workstream, guiding RL personnel to complete assigned deliverables and providing status reporting to Global Portfolio Management and ERP+ Program Management Leads as per governance process.

• Establish a project plan as the source of truth to align vendors and internal teams on deliverables, milestones, dependencies, and quality gates across all phases of the program, strengthening accountability, reducing risk, and enabling predictable multi‑vendor delivery.
• Maintain the critical path, dependencies, and milestone integrity.
• Ensure sequencing of work across business activities, functional, technical, data, testing, cutover teams.
• Drive planning across internal teams, System Integration (SI) partners, and third‑party vendors.

• Serve as the central point of coordination across business, IT, and vendors.
• Oversee all deliverables across project phases, and ensure business, functional, and technical teams stay aligned.
• Drive cross‑vendor and cross‑functional coordination to ensure predictable, high‑quality delivery.
• Manage cross system dependencies between SAP and non‑SAP applications.
• Break down silos and ensure end‑to‑end process alignment across teams.
• Maintain repository of artifacts and ensure timely quality deliverables.
• Maintain the RAIDD (Risks, Actions, Issues, Decisions, Dependencies) log and ensure timely updates and accuracy and escalates timely as needed.
• Drive proactive risk, issue, and dependency management.

• Partner with Change Management team to ensure impacts are identified and planned for delivery.
• Drive stakeholder engagement, communication, and support adoption across teams.

• Prepare weekly status reports to communicate project updates for meetings such as Steering Committee and Extended Leadership meetings.
• Communicate status of deliverables during project stand ups / huddles etc.
• Own the cutover strategy and integrated cutover plan in partnership with Ralph Lauren leadership and delivery teams.
• Lead go‑live readiness assessment and facilitate go/no‑go decisions.
• Support alignment across business, IT, and vendors for go‑live.
• Oversee hypercare, stabilization and support transition to operations.

• 7+ years of program or project management experience, preferably in large‑scale enterprise transformations.
• Proven experience managing complex, cross‑functional programs involving multiple vendors.
• Strong experience with ERP implementations (SAP experience preferred).
• Demonstrated ability to manage integrated project plans, dependencies, and risk frameworks.
• Experience working across business and technology teams in a fast‑paced environment.
• Excellent communication and stakeholder management skills, including executive‑level reporting.
• Strong organizational skills with attention to detail and delivery quality.

• Experience in omnichannel retail or customer experience transformation.
• Experience coordinating across system integrators and third‑party vendors.
• Familiarity with large transformation programs or global operating models.

Slalom prides itself in helping team members thrive in their…