Digital Analyst

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and Med Tech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn

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As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.  We provide an inclusive work environment where each person is considered as an individual.  At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

** Job Function:*
* Customer Management

** Job Sub*
* ** Function:*
* Customer Service Operations

** Job Category:*
* Professional

** All Job Posting Locations:*
* New Brunswick, New Jersey, United States of America, Raynham, Massachusetts, United States of America, West Chester, Pennsylvania, United States of America

*
* Job Description:

*
* DePuy Synthes is recruiting for a Digital Analyst, located in New Brunswick, NJ or in Raynham, MA or West Chester, PA.

Job Overview

The Digital Analyst supports the development, execution, and optimization of digital solutions that improve customer experience and operational effectiveness. This role analyzes digital performance data, supports reporting and insights, and partners with cross‑functional teams to identify opportunities for improvement across digital tools and platforms. The position offers hands‑on exposure to digital transformation initiatives and the opportunity to make a measurable impact on how customers and internal teams interact with DePuy Synthes.

Key Responsibilities

+ Analyze digital performance data to support insights, reporting, and decision‑making.

+ Support development and maintenance of dashboards, reports, and tracking tools for digital initiatives.

+ Partner with business and functional teams to gather requirements and translate needs into analytical outputs.

+ Monitor trends, adoption, and performance of digital tools and platforms.

+ Assist with identifying opportunities to improve digital processes, user experience, and data quality.

+ Support documentation and standardization of digital analytics processes.

+ Contribute to continuous improvement initiatives aligned with digital and customer experience goals.

+ Ensure adherence to data governance standards, internal controls, and company policies.

Qualifications

_Education_

+

Required:

Bachelor's degree in Business, Analytics, Information Systems, Computer Science, ora related field.

+ Preferred:
Coursework or concentration in data analytics, digital technologies, or information management.

_Experience and Skills_

Required:

+ 0-2 years of relevant experience in digital analytics, data analysis, business analytics, or a related role.

+ Ability to work with data sets and translate findings into clear insights.

+ Proficiency with common analytics or reporting tools (e.g., Excel, BI tools).

Preferred:

+ Experience supporting digital platforms, customer portals, or analytics initiatives.

+ Familiarity with CRM, ERP, or digital experience platforms.

+ Experience working in a regulated industry such as medical devices, healthcare, or life sciences.

+ Exposure todata visualization or dashboarding tools.

+ Interest in continuous improvement or digital transformation initiatives.

+ Strong attention to detail and data accuracy.

+ Strong analytical and problem‑solving skills.

+ Effective written and verbal communication skills.

_Other_

+ Language:
English (required).

+ Travel:

Limited; upto 10%, primarily domestic.

+

Certifications:

Analytics or digital certifications (preferred).

For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit   .

Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be…