Business Systems Analyst

Benefit Business Systems Analyst

Rutgers, The State University of New Jersey is seeking a Benefit Business Systems Analyst for the UHR Benefits & Wellness department. This role will serve in an internal consultant capacity as the primary interface between the UHR Benefits team, HRIS, Payroll, OIT and other HCM/Payroll stakeholders.

The Business Systems Analyst will work with both the Benefits and HRIS groups to assist with support, maintenance and problem resolution for all benefits‑related functions, and will act as the primary point of contact for the Benefits Director to assess processes for streamlining opportunities and implementing solutions.

• Facilitate the implementation of strategic technical solutions.
• Assess business processes for efficiency and opportunities for streamlining and automation, including system‑wide process solutions, while maintaining compliance with statutory, regulatory, policy and negotiation requirements.
• Review interfaces and create ad‑hoc queries and develop audits to identify root causes of process inefficiencies.
• Configure, maintain and provide technical support for HR benefit systems, primarily within People Soft 9.1 and Oracle HCM Cloud.
• Ensure system readiness, data integrity, and compliance through collaboration with HR, IT, and other stakeholders.
• Support strategic decision‑making and ensure adherence to internal policies and regulatory standards through data integrity, analytics, and reporting.
• Partner with the Benefits Director and Assistant Director to facilitate collaboration across Benefits, Enrollment, HRIS, Payroll and OIT to gather requirements, communicate system needs, and deliver effective solutions.
• Ensure alignment of HRIS capabilities with organizational goals.

Full Time

Up to 40 hours per week

Temporary Staff Appointment – Salaried 12 Month

• Bachelor’s degree in Information Systems, Human Resources, Business Administration, or a related field.
• At least five (5) years of experience as a Business Analyst or Systems Analyst within HRIS or a related domain.

• Deep understanding of HR processes, data structures, and enterprise systems, with the ability to translate complex business requirements into scalable technical solutions.
• Extensive experience with HR systems such as Oracle HCM, Workday, SAP Success Factors, and ADP.
• Proven track record in system implementations, integrations, and data analysis.
• Proficiency in SQL, Microsoft Excel (advanced functions such as VLOOKUP and macros), and reporting tools (People Soft Query Manager, Power BI, Component Interface).
• Strong understanding of database design, effective‑dated logic, and system architecture.
• Demonstrated ability to analyze system requirements and translate them into functional specifications.
• Direct experience with employee benefit system modules, including configuration, system testing, test plan development, and functional documentation.
• Excellent communication skills—oral, written, and interpersonal—with the ability to engage both technical and non‑technical stakeholders.
• Ability to work independently and prioritize tasks to meet deadlines.
• Strong organizational and time‑management skills, with the ability to prioritize and manage multiple tasks in a dynamic environment.
• Skilled in stakeholder engagement and serving as a liaison between business units and IT teams.
• Ability to work collaboratively in cross‑functional teams and maintain diplomacy in stakeholder interactions.
• High attention to detail and critical thinking skills, with a focus on data integrity and compliance.

• Experience in higher education, healthcare, or large enterprise environments.
• Background in supporting unionized work forces and interpreting collective bargaining agreements (e.g., CNA agreements).
• Prior involvement in HR system upgrades, cloud migrations, or enterprise‑wide implementations.
• Familiarity with Agile or hybrid project management methodologies.
• Experience with People Soft HRMS 9.1 specializing in Benefits Administration.

$94,047 - $98,000

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