Director, Applied Benchmarking

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Job Function:
Data Analytics & Computational Sciences
Job Sub Function:
Business Intelligence
Job Category:
People Leader
All Job Posting Locations:
New Brunswick, New Jersey, United States of America, Raritan, New Jersey, United States of America
Job Description:

Johnson & Johnson is recruiting for a Director, Applied Benchmarking located in New Brunswick, NJ or Raritan, NJ.

Position Summary

The Director, Applied Benchmarking is a distinguished expert and organizational thought leader who advises senior management on strategic benchmarking initiatives, partnering closely with cross-functional teams for internal and external industry intelligence to build people, process, and systems capabilities. This leader facilitates engagement of senior stakeholders in global industry initiatives to drive sharing and adoption of supply chain best practices and advanced manufacturing solutions.

Within Supply Chain Excellence (SCE), this role is responsible and accountable for executing the Applied Benchmarking program to inform and enable J&J enterprise strategy, transformation initiatives, and performance improvement priorities, including but not limited to JJOS and Supply Chain Excellence. This leader will continuously evolve the benchmarking strategy and capabilities to anticipate emerging business needs and industry trends, translating enterprise benchmarking strategy into an actionable portfolio-driving stakeholder intake, research, external engagement, industry submissions, and disciplined milestone delivery that enables adoption of leading practices y will steward governance of the global use-case and benchmarking data repository and deliver value creation metrics and executive-ready insights that inform decision-making and capability-building.

This role will also lead engagement with global benchmarking platforms and recognition programs such as Gartner's Top 25 Supply Chains, World Economic Forum (WEF), and other industry consortia-ensuring high-quality submissions that position J&J as a recognized leader in operational excellence and innovation.

As a people leader, the Director develops a customer experience capability to ensure benchmarking insights are converted into customer-centric experience standards and improved end-to-end service journeys. This leader influences through credible thought leadership, strong partnership, and rigorous program management-driving measurable outcomes while fostering an inclusive, purpose-driven culture grounded in the Credo and Leadership Imperatives.

Major

Duties & Responsibilities

Benchmarking Program Execution & Portfolio Delivery:

• Execute the enterprise Applied Benchmarking strategy and annual plan in service of enterprise transformation priorities, JJOS, and Supply Chain Excellence objectives. Establish and run stakeholder intake and prioritization, build project plans, manage milestones, and ensure commitments are met.
• Establish and run stakeholder intake and prioritization, build project plans, manage milestones, and ensure commitments are met.
• Contribute inputs to strategy refinement through insights from execution and stakeholder feedback. 20%

Insight Generation & External Engagement:

• Conduct and commission research on emerging and affirming industry trends (e.g. next-gen productivity, sustainable operations, future of workforce).
• Build and manage partnerships with external institutions, consortia, and peers to enable access to leading practices, comparative performance insights, and learning exchanges.

Industry Submissions & Recognition Enablement:

• Lead cross-sector coordination to prepare high-quality, industry-leading submissions and executive narratives.
• Coach stakeholders on documenting outcomes, evidence, and lessons learned; track progress and readiness to showcase JJOS-enabled performance and innovation.

Use-Case & Benchmarking Data Repository Governance:

• Develop and maintain the global industry use-case database, benchmarking data, and supporting artifacts.
• Define data standards, taxonomy, and governance; ensure accessibility for partners while protecting confidentiality and compliance requirements.

Value Creation Metrics & Executive Reporting:

• Define, implement, and report integrated…