Operator, Dispensing

Operator, Dispensing

Date - 10/2025 - Location - 22 Van Dyke Avenue, New Brunswick NJ 08901 /1300 Airport Road, North Brunswick NJ 08902

Reports to - Manager, Dispensing - FLSA (Exempt or Non-Exempt) - Non-Exempt

Role Overview

The Dispensing Operator will perform all functions related to dispensing of material, receipt of goods, put-away material into warehouse aisles, pull out material per Batch card/Pick ticket, put back to same location from where it was pulled for batches, manual order processing, order auditing, shipment preparation, pallet building, transferring material from wood to plastic pallets, and cycle counting inventory. All functions may require the use of powered industrial trucks, Syspro or RF as needed.

Will need to work in temperature-controlled areas.

Areas of Responsibility

Level 1:
Dispensing Operator Overview:
This is a training-level role for individuals with limited or no prior experience in pharmaceutical dispensing. Works under close supervision while learning company SOPs, GMP standards, and equipment operations.

Key Responsibilities:

• Assist in pulling and weighing raw materials under supervision.
• Learn to read and interpret batch cards and pick slips.
• Calibrate scales before use.
• Cleans room after batch is complete
• Ensures safety and quality standards are consistently followed.
• Maintain basic cleanliness of work area and equipment.
• Support warehouse duties such as material receipt and basic inventory handling.
• Follow safety procedures and learn PPE protocols.
• Operate pallet jacks or assist with forklift activities (if certified).

Level 2:
Dispensing Operator Overview:
This level is for operators with hands-on experience in pharmaceutical or supplement dispensing. Operators are responsible for completing batch-related activities with minimal supervision and maintaining documentation compliance.

Key Responsibilities:

• Dispense raw materials independently per batch cards.
• Reviews batch card. Determine material to be used in the batch.
• Pull out material per requirement and enter in logbooks.
• Performs requests received from other departments such as R&D, Production, QA or Purchasing etc.
• Cleans room after batch is complete
• Ensures safety and quality standards are consistently followed.
• Weigh materials accurately and calibrate scales before use.
• Use Syspro or RF systems for inventory control.
• Handle, put-away, return, and transfer of goods between warehouse locations.
• Perform manual order processing, auditing, and preparation for shipments.
• Maintain gowning and hygiene protocols in controlled environments.
• Ensure accurate documentation in logs and batch records.

Level 3:
Dispensing Operator Overview: A highly experienced operator who may act as a team lead or trainer. Oversees batch dispensing activities, ensures compliance, and supports continuous improvement initiatives.

Key Responsibilities:

• Lead batch dispensing operations; verify materials and documentation.
• Train and mentor entry and intermediate-level operators.
• Collaborate with cross-functional teams (QA, R&D, Production).
• Reviews batch card. Determine material to be used in the batch.
• Pull out material per requirement and enter in logbooks.
• Performs requests received from other departments such as R&D, Production, QA or Purchasing etc.
• Cleans room after batch is complete
• Ensures safety and quality standards are consistently followed.
• Conduct cycle counts and helps manage inventory accuracy.
• Troubleshoot equipment or material issues; escalate when necessary.
• Lead compliance audits for dispensing areas.
• Support continuous improvement, safety, and 5S initiatives.

Physical & Environmental Requirements (All Levels):
Able to lift 55 lbs regularly; occasionally up to 75 lbs. Stand/walk for 6+ hours per shift. Work in temperature-controlled rooms with PPE (lab coat, gloves, face mask, respirator, etc.). Exposure to dust, noise, and cleaning agents.

Requirements

Education &

Qualification:

• Level 1:
  Dispensing Operator High school diploma or GED. 0–1 year of experience in manufacturing or warehouse setting. Basic math and English reading skills. Willingness to learn cGMP, OSHA, and SOPs.
• Level 2:
  Dispensing Operator High school diploma or GED. 2+ years of experience…