Medical Services Manager

About Blackbird Health

Blackbird Health is clinician‑found, owned, and operated by dedicated professionals. We deliver virtual and in‑person mental health services to children in Pennsylvania, Virginia, and New Jersey, and we’re expanding to new markets in 2026. We take a whole‑child approach, considering how the brain, body, and behavior interact to address root causes of challenges, not just the symptoms.

As a Blackbird Medical Services Residency Manager, you will provide clinical and operational leadership for our PMHNP Residency Program while delivering excellent clinical care to your own caseload. This practicing clinical leadership role involves overseeing daily residency operations, supervising and precepting psychiatric nurse practitioner residents, guiding them toward productivity milestones, mastering evidence‑based practices, and managing academic relationships and residency curriculum updates.

• Mission-Driven: Passionate about transforming youth behavioral health and dedicated to mentoring the next generation of psychiatric providers.
• Educator & Mentor: Translates complex clinical concepts into actionable training, provides structured feedback, and cultivates a supportive learning culture.
• Clinically Excellent: Extensive experience in direct psychiatric evaluation and medication management for children or adolescents, striving for the highest evidence‑based standards.
• Relationship‑Focused: Builds meaningful connections with residents, patients, families, and academic partners, fostering psychological safety.
• Developmentally & Neurodiverse‑Informed: Skilled in child and adolescent psychiatry across developmental stages and neurodiverse populations, teaching tailored approaches.
• Collaborative Team Player: Thrives in integrated settings, working alongside other healthcare disciplines to model comprehensive, whole‑child care.
• Growth‑Oriented: Seeks and implements educational best practices, evolving clinical skills and residency program footprint.
• Culturally Competent: Communicates with clarity and transparency, modeling cultural awareness for residents.
• Analytical Problem‑Solver: Uses data to track resident progress and program outcomes, bringing resourcefulness to clinical care and operations.
• Flexible: Available occasionally for evenings and weekends to support supervision and urgent coverage.

• Lead Residency Operations: Oversee daily clinical operations, monitoring milestones, performance data, and patient outcomes.
• Supervise and Precept PMHNP Residents: Direct supervision, case reviews, chart audits, and guidance to build productive, independent caseloads.
• Deliver Programmatic Training: Design and execute onboarding, didactics, case conferences, and evidence‑based seminars tailored to the curriculum.
• Deliver High‑Quality Medical Services: Maintain an 18‑hour direct clinical care caseload per week, serving as the gold standard of practice.
• Drive Resident & Patient Progress: Monitor patient progress, coach residents on treatment adjustments, and address concerns through outreach.
• Collaborate for Integrated Care: Work with specialty leadership (Therapy, OT, SLP) to teach integrated treatment plans.
• Manage Academic & Pipeline Partnerships: Support PMHNP educational programs by managing student rotations and university relationships.
• Maintain Clinical & Compliance Excellence: Ensure compliance with documentation, billing, and regulatory standards; run audits.
• Support Programmatic Growth: Collaborate with recruitment and leadership to screen, interview, and select new cohorts, fostering a supportive learning ecosystem.

• Current license as a Psychiatric‑Mental Health Nurse Practitioner (PMHNP) in PA/NJ/MD/VA — at least one at start, with ability to cross‑license in multiple states.
• Minimum 3 years’ experience as a licensed CRNP/PMHNP, preferably in child/adolescent psychiatry; 1 year of experience within Blackbird is preferred.
• Proven experience in a precepting, clinical supervision, or clinical educator role within an advanced practice nursing program or residency framework.

• Medical, Dental & Vision coverage
• 401(k) with…