Clinical Program Coordinator

Quality Improvement Specialist

Serve as a resource to department/committee chairmen and department managers. Analyze information provided by internal sources and external agencies and assist in the assessment of anticipated impact of external regulations and cost-containment efforts related to quality improvement. Initiate/update programs and work groups to meet mandatory requirements/regulations (e.g., TJC and others) as well as ratings agencies such as Leapfrog, US News and World Report.

In collaboration with the department director, oversee the quality project abstraction/review by quality analysts for timeliness and accuracy, the quarterly validation of data abstraction reports, and report compliance and/or technical inaccuracies. Assist in performance improvement efforts throughout the organization through process redesign including but not limited to policy change and education. Participate in annual reappraisal of system quality and safety plan and assist department leadership in aligning with strategic goals, key indicators for overall strategy.