Security Officer Lead

Security Officer Lead

Location:

RWJ New Brunswick, New Jersey.

Pay Range: $20.72 – $24.74 per hour.

Shift: Day | Status:
Full-Time | Category:
Security | Req #: .

Job Overview:
The RWJBH Security Officer Lead supports and oversees the shift security team, ensuring a safe and secure environment for all patients, visitors, and staff. The officer balances security protocols with compassionate service, acting as a positive representative of the organization during all interactions. This role is central to upholding safety, customer service, and supportive care throughout our health system.

Required:

• High School Diploma or GED.
• Valid New Jersey Driver's License, eligible for RWJBH insurance coverage.
• Certification for de-escalation training within 90 days of hire.

Preferred:

• Minimum one year of customer service, security, or prior military experience.
• Proficiency in keyboarding/data entry and experience with Microsoft Office Suite.
• Strong verbal and written communication skills.
• Bilingual language skills (e.g., Spanish, Portuguese, Polish) to effectively communicate with a multilingual community. (Not required.)

• 6:00 am – 2:30 pm.
• Full-time position.

• Lead officer training and record keeping.
• Review all Security Officer reports for completeness, accuracy, and forward them to the Security Manager/Director.
• Ensure officers are in proper uniform and equipment is available and operational.
• Escalate irregular activities and concerns to the Security Leadership Team.
• Represent the department on committees and meetings.
• Assist staff scheduling, monitor overtime, call-outs, and tardiness.
• Conduct patrols and monitor facilities to maintain a secure environment for healthcare operations.
• Provide professional customer service while vigilantly detecting and addressing potential security threats.
• Manage access control systems, perform data entry, and utilize Microsoft Office for incident reporting and administrative tasks.
• Demonstrate strong interpersonal and communication abilities with a diverse population.
• Respond to emergencies, participating in crisis de-escalation using certified training techniques.
• Other duties may be assigned as required; responsibilities can change at any time with or without notice.

• Paid Time Off (Vacation, Holidays, Sick Time)
• Retirement Plans
• Medical and Prescription Drug Insurance
• Dental and Vision Insurance
• Disability and Life Insurance
• Paid Parental Leave
• Tuition Reimbursement Student Loan Planning Support
• Flexible Spending Accounts
• Wellness Programs
• Voluntary Benefits (e.g., Pet Insurance)
• Community and Volunteer Opportunities
• Discounts through partners such as NJ Devils, NJ PAC, Verizon, and more.

RWJBarnabas Health is an Equal Opportunity Employer.