Yr – Robotics Service Manager – Multi-Site

Are you passionate about robotics, autonomous systems, and advancing the future of mobility? If leading teams and ensuring the smooth operation of cutting‑edge technology excites you, this opportunity is your calling! We’re seeking a dedicated, hands‑on professional to join our team as a Regional Robot Service Lead at an innovative autonomous vehicle company.

This role places you at the center of our mission, where you’ll oversee and coordinate robot service operations across multiple sites in New Jersey, ensuring high uptime, consistent maintenance, and safe, efficient operations. It’s a unique opportunity to blend technical problem‑solving, team leadership, and operational strategy while contributing to the future of autonomous mobility.

Your success in this role is defined by your:

• Leadership Excellence — You guide, mentor, and support service teams to achieve consistent results across multiple locations.

• Hands‑On Mechanical Expertise — You’re comfortable diagnosing and resolving complex mechanical and electromechanical issues.

• Operational Mindset — You take ownership of workflows, preventive maintenance programs, and overall service quality.

• Communication & Collaboration — You coordinate effectively across teams, reporting on performance metrics and operational risks.

• Reliability & Flexibility — You’re dependable, organized, and willing to travel frequently to ensure smooth operations across all sites.

Your role is multifaceted, focused on keeping our robotic fleet operational, safe, and efficient. Daily activities include:

• Leading and coordinating day‑to‑day robot service and maintenance operations across multiple sites in New Jersey.

• Ensuring consistent service quality, safety compliance, and operational uptime at all locations.

• Managing, training, and supporting service technicians and site leads, setting clear expectations and standards.

• Developing and optimizing service workflows, schedules, and preventive maintenance programs.

• Troubleshooting complex mechanical and electromechanical issues as needed, providing hands‑on support.

• Coordinating parts inventory, tooling, and equipment readiness across sites.

• Serving as the primary regional point of contact for robot service operations.

• Traveling frequently between sites to provide on‑site leadership, audits, and operational support.

• Partnering with central operations, engineering, and safety teams to implement process improvements and technical updates.

• Tracking key performance metrics and providing regular reporting on service health, risks, and improvement opportunities.

This full‑time, ongoing contract role is based in Jersey City, NJ, and requires frequent regional travel. To excel in this role, candidates should have:

Required Qualifications:

• 5 years of experience in mechanical service environments (automotive, fleet maintenance, industrial equipment, robotics, or similar).

• 3 years’ experience managing technicians or service teams; overseeing multiple locations is strongly preferred.

• Strong mechanical aptitude with the ability to diagnose and resolve complex issues.

• Excellent organizational and leadership skills with a hands‑on, problem‑solving mindset.

• Comfortable working in dynamic, field‑based environments with frequent travel.

• Strong communication skills and the ability to coordinate across multiple teams.

Preferred Qualifications:

• Exposure to robotics, autonomous systems, or advanced vehicle technologies.

• Experience in structured environments or fast‑paced technical operations.

• Proven ability to develop teams, optimize workflows, and improve operational efficiency.

Our client is a fast‑growing autonomous vehicle company on a mission to redefine mobility. They manage robot operations with a focus on safety, reliability, and innovative technology. As they expand their fleet and service operations, they are looking for leaders who can ensure operational excellence and a seamless, high‑quality experience across all service locations.

Ami Arroyo Recruiting is your partner in finding meaningful opportunities. We connect talented professionals with companies driving innovation, supporting growth for both careers and businesses.

If you’re a hands‑on, safety‑focused professional with leadership experience in technical service operations, this role is your opportunity to make an impact in a fast‑paced, innovative environment.

We celebrate diversity and are proud to be an Equal Opportunity Employer. All qualified candidates are encouraged to apply and will receive consideration for employment without regard to status. While we are not able to sponsor visas at this time, we welcome every candidate eligible to work in the United States.