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Transit Reservation Specialist — Scheduling & Customer Care
Job in
New Carrollton, Prince George's County, Maryland, USA
Listed on 2026-07-16
Listing for:
Transdev
Full Time
position Listed on 2026-07-16
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Transdev in New Carrollton, MD is seeking a Reservationist for the WMATA Call Center to intercept customer calls and schedule transportation. The role emphasizes safety and customer service, with union‑negotiated wages and benefits.
You'll enter ride information in a computerized scheduling system, handle changes, and resolve service issues while supporting daily route planning for drivers. Starting pay is $21/hour with progression to $36.60/hour over seven years.
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