Administrative Assistant - Police

Overview

ADMINISTRATIVE ASSISTANT-POLICE

Location:

Delaware Memorial Bridge, New Castle, DE

Salary: $45,500 to $54,600 (Salary Grade 102)

(Position and Salary commensurate with experience and skills)

Opening Date:
January 30, 2026

Closing Date:
March 2, 2026

• Processes, files and retrieves police reports, arrest records, and other sensitive information
• Responds to records requests from the public or other agencies in a timely manner while ensuring the confidentiality and accuracy of all records
• Receives, distributes, and handles all incoming and outgoing mail in a timely, confidential, and professional manner
• Provides administrative/clerical support (e.g., filing, typing, faxing, appointments, copying)
• Answers telephone calls and documents/distributes telephone messages
• Provides clear, concise, and helpful information to the public, co-workers, and department enabling them to make informed decisions
• Assists with the preparation of reports as required
• Compiles departmental calls for service data
• Prepares monthly statistical and analytical reports
• Reviews various law enforcement reporting systems to verify completion of required documentation
• Assists with ticket data entry and uploading information into various law enforcement records programs
• Promotes a professional and courteous environment at Authority facilities
• May assist in various financial tasks and responsibilities related to report requests (e.g., receiving checks/mailing reports to insurance companies)
• Provides the highest level of customer service and professionalism to all internal and external customers
• Performs other duties as assigned

• Must be willing and capable of learning technical requirements related to the assigned area of work
• Exercise judgment within generally defined guidelines and instructions
• Effective oral and written communication skills
• Excellent typing and computer skills
• Ability to operate standard office equipment
• Proficiency in organizing and maintaining files
• Ability to prioritize assignments
• Demonstrated experience in Microsoft Office programs such as Word, Excel and Power Point
• Demonstrated experience using time and attendance systems
• Must be able to handle confidential information with a high level of discretion
• Ability to interact with a diverse group of important external callers and visitors as well as internal contacts at all levels of the organization
• Ability to make independent judgment in planning, prioritizing and organizing diversified workload, recommending changes in office practices or procedures, etc.
• Ability to provide excellent customer service

• Associate's degree or appropriate equivalent experience
• A minimum of five (5) years relevant and increasing experience in office administration which includes but not limited to answering phones, directing calls, record keeping/filing, correspondence, incoming/outgoing mail, coordinating meetings
• Experience in administrative work in a law enforcement environment preferred

• Valid driver's license

• Subject to a background investigation including credit and pre-employment drug testing
• Delaware River and Bay Authority requires all employees to have direct deposit with a financial institution to receive their bi-weekly pay

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If you are interested in applying for this position please complete the on-line application at  In addition, you also have the option of attaching a resume to the completed application.

The Delaware River and Bay Authority is an Equal Opportunity Employer