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Collections Specialist – Hybrid

Job in New Castle, New Castle County, Delaware, 19720, USA
Listing for: Sallie Mae Bank
Full Time position
Listed on 2026-06-24
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 20 USD Hourly USD 20.00 HOUR
Job Description & How to Apply Below
Position: Collections Specialist – Hybrid, Performance Bonuses

Sallie Mae Bank in New Castle, Delaware, is seeking customer service representatives to manage overdue accounts and assist customers with payments. The role involves making and receiving calls, accurately recording interactions, and providing top-notch service.

Applicants should demonstrate empathy, strong communication skills, and the ability to work flexibly in a hybrid model. The compensation includes a base pay of $20 per hour and monthly performance-based incentives.

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