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Customer Care Specialist - Hybrid & Growth-Focused
Job in
New Castle, New Castle County, Delaware, 19720, USA
Listed on 2026-07-11
Listing for:
Sallie Mae Bank
Full Time
position Listed on 2026-07-11
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Sallie Mae Bank is hiring a Specialist, Servicing to handle a wide range of customer inquiries, resolve issues, and ensure satisfaction. You will serve as the primary contact, provide information on products and policies, and guide customers through account-related requests.
Responsibilities include using various tools and CRM systems to resolve concerns and maintaining detailed records of interactions in our systems. A strong focus on empathy and clear communication is essential.
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