Customer Experience Specialist
Job in
New Castle, New Castle County, Delaware, 19720, USA
Listed on 2026-07-18
Listing for:
Sallie Mae
Full Time
position Listed on 2026-07-18
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Sallie Mae is seeking a Specialist, Servicing to handle a wide range of customer inquiries, resolve issues, and ensure client satisfaction. You will be the primary contact for customers, providing timely, accurate information about products, services, and policies, and guiding them through account inquiries and service requests.
In this role, you will use various tools and CRM systems to resolve concerns and maintain detailed records of interactions.
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