Service Systems Specialist

Under minimal supervision, conducts preventive maintenance, repair, installation, commissioning and general servicing of systems. Performs point-to-point checkout to verify that control systems have been installed properly. Completes assigned system commissioning and performs device verification. Troubleshoots and resolves HVAC mechanical, electrical, and controls problems. Properly completes required project documentation. Responsible for high levels of customer satisfaction through direct, on-site customer interface. Properly completes required project and service documentation.

• Performs start-up, checking, testing, system diagnostics and commissioning from system-level controllers to end devices for small to medium sized new or retrofit projects.
• Performs preventative and predictive maintenance service activities to ensure optimal performance of system.
• Troubleshoots, diagnoses and repairs and/or replaces control components and controls systems, including mechanical, HVAC and electrical issues related to the BAS Control system operation.
• Understands complex control systems including diagnosing and troubleshooting networking and integration.
• Writes, creates, loads, tests and commissions programming software and graphics utilizing various programming languages and software.
• Performs and executes assigned work efficiently and professionally.
• Communicates with customer upon arrival and before leaving the work site, meets regularly to become familiar with operating problems, keeps customer informed on the nature of service provided, outstanding issues and recommends system enhancements, upgrades or replacements, and promotes the sale of add‑on work.
• Trains the customer in control system operations, obtains customer training form, and provides training certificates.
• Compiles and submits job documentation such as commissioning documents, punch lists, etc.; marks up controls submittals to capture field changes and discrepancies for engineering to create As‑Builts.
• Interfaces with service manager, service project manager or subcontractors on projects to coordinate activities as required in an ethical and professional manner; reports problems or changes to management immediately.
• Assists sales by providing technical recommendations for sales leads and proposals for retrofits, upgrades or enhancements to existing equipment, and may assist with job layout.
• Conducts extensive self‑study (reading, research and practice) to improve and maintain technical proficiency in the company’s product lines; completes certifications as required by the company.
• Loads and updates software on network controllers, field controllers, computers and servers.
• Submits timely electronic documentation including but not limited to time sheets, expense reports and on‑site documentation.

• Extensive knowledge of a variety of electronic or digital controls systems.
• Vocational or four‑year program graduate or an associate’s degree in electronics, mechanical systems, computer technology, air conditioning or a similar field.
• Degree may be offset by two years of experience in servicing electronic and/or mechanical systems.
• Five to seven years of increasingly responsible experience in servicing electronic controls and HVAC equipment; ability to coordinate the work of others on multiple job sites.
• Effective interpersonal skills to represent the company to customers and other outside contacts in an ethical and professional manner.
• Experience in writing and demonstrated understanding of computer programs and software applications related to the HVAC industry.
• Valid driver’s license with a clean record.

$33–$36/hr doe.

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Basic Life Insurance
• Voluntary Life Insurance
• Short Term & Long Term Disability
• Paid Vacation
• Paid Sick Time
• Paid Holidays
• 401(k) with company match

Albireo Energy is an Equal Opportunity Employer.