Manager, Employee Relations

When you join Sallie Mae, you become a champion for all students. We’re on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big. Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique.

They need a partner willing to evolve and not only meet but surpass their expectations. We’re changing. Because students need a better way. We’re looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for students—and for each other. This is where diverse backgrounds, beliefs, and perspectives matter.

It’s where you’re empowered to bring your authentic self to work. Feeling your best allows you to do your best. Our benefits take care of the whole you—from physical and mental to financial and professional. You’ll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more.

We’re obsessed with impact and making a real difference. For us, that means putting relationships first, asking “why not?” when tackling challenges, and continuously learning new skills. Come do more than join something, change something. For students, for future generations, for the future of education.

The Manager, Employee Relations will lead our company's efforts in fostering positive employee relations, maintaining a healthy and productive work environment, and ensuring compliance with all employment laws and regulations.

The ideal candidate will be a strategic thinker with excellent communication and problem-solving skills, able to handle complex and sensitive employee relations issues with tact and diplomacy.

Develop and implement company policies and procedures related to employee relations, including harassment and discrimination prevention, employee feedback mechanisms, and conflict resolution. Provide guidance and support to managers and employees on all employee relations issues, including performance management, and disciplinary actions. Partner with HR Business Partners to identify and address any systemic employee relations issues and make recommendations for improvements. Conduct investigations into complaints or allegations of harassment, discrimination, or other misconduct and provide recommendations for appropriate action.

Ensure compliance with all relevant employment laws and regulations and provide training to employees and managers on these topics. Develop and maintain positive relationships with key stakeholders, including employee groups, and government agencies.

The above information is intended to describe the general nature and level of work performed by employees assigned to this job; it is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees in this role.

Minimum:
Indicate minimum education, skills and experience required. Strong knowledge of employment laws and regulations, including EEOC, FMLA, ADA, and FLSA. Excellent communication and interpersonal skills, with the ability to interact effectively with all levels of the organization. Strong problem-solving and critical-thinking skills, with the ability to analyze complex issues and develop effective solutions. Ability to handle confidential and sensitive information with discretion and tact.

Experience in a HR compliance is a plus.

Preferred:
Indicate “nice to…