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Hybrid Tech Support Specialist: SQL & Network Expert
Job in
New Castle, New Castle County, Delaware, 19720, USA
Listed on 2026-09-02
Listing for:
Relativity
Full Time
position Listed on 2026-09-02
Job specializations:
-
IT/Tech
Technical Support, IT Support
Job Description & How to Apply Below
Relativity is seeking a Technical Support Specialist to diagnose, troubleshoot, and repair complex software and networked systems. You will handle tickets, interact with customers by phone and email, and maintain accurate Salesforce records while meeting SLAs.
The role requires SQL knowledge, Windows experience, and the ability to work a 9-hour hybrid shift. Public Trust clearance may be required, with a U.S. citizenship prerequisite for government-related product support.
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