Customer Services Professional

Position: Customer Services Professional 1
Our client, a leading organization in the manufacturing and logistics industry, is seeking a Repair & Returns Coordinator to join their team. As a Repair & Returns Coordinator, you will be an essential part of the procurement and supply chain operations, supporting the efficient management of repair services and end-to-end procurement activities. The ideal candidate will demonstrate strong organizational skills, proactive problem-solving abilities, and excellent communication skills, which will enable you to thrive in a dynamic and collaborative environment.

*
* Job Title:

** Repair & Returns Coordinator

*
* Location:

** New Castle, DE

** Pay Range:**  $28.00

** Shift:
** First Shift - 8:00 am to 5:00 pm

** What's the Job?*
* + Manage end-to-end procurement activities for UTEX and repair services, ensuring timely execution and supplier performance.

+ Coordinate with suppliers to obtain Return Material Authorizations (RMAs) and repair documentation.

+ Partner with warehouse and logistics teams to ensure accurate and timely repair shipments.

+ Maintain and update procurement systems, review requisitions, and monitor supply plans for domestic and international purchases.

+ Track supplier performance, delivery metrics, and ensure adherence to workflow turnaround time KPIs for repair processes.

** What's Needed?*
* + Experience in procurement, supply chain, buying, or operations, preferably supporting repair or service programs.

+ Strong ability to manage supplier relationships, resolve issues, and drive performance improvements.

+ Experience coordinating with warehouse, logistics, and cross-functional teams.

+ Strong analytical, organizational, and problem-solving skills.

+ Excellent verbal and written communication skills.

** What's in it for me?*
* + Opportunity to work in a collaborative and innovative environment.

+ Engage in meaningful work supporting critical repair and supply chain processes.

+ Develop your skills in procurement and supply chain management.

+ Be part of a company committed to diversity and inclusion.

+ Potential for career growth within a global organization.

** Upon completion of waiting period associates are eligible for:*
* + Medical and Prescription Drug Plans

+ Dental Plan

+ Supplemental Life Insurance

+ Short Term Disability Insurance

+ 401(k)

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

** About Manpower Group, Parent Company of:
Manpower, Experis, Talent Solutions, and Jefferson Wells.*
* _Manpower

Group® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills.

Our expert family of brands
-_   
** _Manpower, Experis, Talent Solutions, and Jefferson Wells_
** _-_  creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 Manpower Group was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.

Manpower Group is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of Manpower Group and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.