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Member Experience Lead, Branch Operations & Training

Job in New Castle, New Castle County, Delaware, 19720, USA
Listing for: Dover Federal Credit Union
Apprenticeship/Internship position
Listed on 2026-09-08
Job specializations:
  • Management
    Banking & Finance
Salary/Wage Range or Industry Benchmark: 55000 - 75000 USD Yearly USD 55000.00 75000.00 YEAR
Job Description & How to Apply Below

Dover Federal Credit Union is seeking an Assistant Member Experience Manager to lead branch operations and elevate member service. You will collaborate with the Member Experience Manager and Area Support Manager to coach staff, drive sales, and ensure policy adherence.

The role requires 3+ years in financial services with 2+ years of supervisory experience, strong interpersonal skills, and proficiency in Word, Excel, and Outlook. On-site branch leadership and community engagement are emphasized.

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