Sr MS Sales Development Specialist Job New Castle area,Delaware USA,Sales

Overview

Waters is seeking a presales leader for waters connect, a scalable, secure, and compliant–ready platform designed to help analytical laboratories optimize data exploration and utilization. This leader will work in the Biologics business Unit of Waters, covering the US and Canada and can be based anywhere in the region, with preference for candidates near the largest pharma hubs. The Biologics business unit is directly responsible for customers primarily engaged in large molecule work.

Overview

This role will have an exciting opportunity to demonstrate the benefits of waters connect to pharma customers especially around biopharma applications. This sophisticated and modern informatics platform runs in most of Waters mass spectrometry instruments including Tandem Quadrupole, TOF, QTOF, QTOF Hybrid.

The main goals of the role are (i) to collaborate with the sales team to demonstrate to customers how their workflows
-mainly biopharma ones- can benefit from this SW platform, (ii) drive sales of waters connect for stand-alone or networked solutions for acquisition and/or processing, (iii) to interact with Product Management teams to convey Voice of the Customer input for future upgrades and feature additions and to find beta testers in the field for such upgrades, and (iv) to provide post-sales support for troubleshooting or training as necessary (no more than 30% of the person’s time).

Comprehensive training on the SW platform will be provided to enable the achievement of these goals.

The desired candidate should be highly self-motivated to socialize the benefits of this SW platform in the region and develop and implement a business plan to boost sales of MS based on this great SW platform. He or she should feel comfortable working collaboratively with territory account managers, product management, marketing and other colleagues.

Responsibilities

Meet or exceed sales targets for Waters Connect (standalone or as part of MS instruments)
Collaborate with MS Specialists and Territory account managers to showcase benefits of Waters Connect to customers
Collaborate with Product Management to identify future upgrades needed and test them in the field
Maintain installed-base customer satisfaction by providing troubleshooting and post-sales training as needed
Visit customers frequently to highlight Waters solutions and help customers with any technical obstacles in their way
Build technical competency on Waters Solution and to be perceived by customers as a credible resource
Maintain current knowledge on vertical markets dynamics, application trends, and other critical business information
Provide information to marketing team to create business development programs
Maintain CRM and full leverage sales tools and applications
Submit accurate and timely monthly sales forecasts
Develop business through monthly plan of action

Qualifications

Minimum of Bachelor’s Degree in scientific areas such as chemistry, biology, or biochemistry
5+ years of mass spectrometry experience including related SW solutions
Experience with Waters Connect, Unify is a plus
Mass spectrometry field sales and/or marketing experience is a plus
Committed and eager to achieve results
Sound communication and presentation skills
Highly organized / well-prepared / time management skills
Strong interpersonal skills and a good listener
Matured disposition, positive attitude and strong sense of dedication
Adaptive to a dynamic and ever-changing environment
Strong technical background in analytical technologies, especially MS
Overnight travel is required
Experience with mass spec software, preferably Waters Connect

Company Description

Waters Corporation (NYSE:WAT) is a global leader in…