Behavioral Health Case Manager II

Introduction

Make a Difference with DHSS. Our mission at the Department of Health and Social Services (DHSS) is to improve the quality of life of Delaware citizens by promoting health and well‑being, fostering self‑sufficiency, and protecting vulnerable populations. We prioritize personal and family independence by assisting individuals and families in a variety of life areas.

We offer numerous career opportunities and are dedicated to attracting and retaining highly talented individuals who are ready to make a difference in their community today. DHSS is a great place to kick‑start your profession.

For more information, please visit (Use the "Apply for this Job" box below). today!

The Behavior Health Case Manager II position at DPC performs a fundamental role in the recovery mission and compliance with inspection and audit criteria. The behavior health case manager will interview clients and family members to obtain detailed social history, connect and collaborate with providers to locate housing and vital community supports, and perform admissions tasks such as social assessments, interventions, progress notes, and the development and implementation of treatment plan goals and interventions.

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, employees can complete job duties of a similar kind not specifically listed here. This class is distinguished from a licensed Social Worker as employees do not perform: diagnosing individuals for mental, emotional, behavioral, addictive, and/or developmental disorders and disabilities;

performing related client assessment or evaluation; providing psychotherapeutic treatment; or developing and implementing assessment‑based treatment plans. An employee in this class may participate as a member of a multi‑disciplinary team to implement behavioral health services or treatment plans in accordance with Delaware Code, Title 24.

• Interview clients, family members or any other persons deemed necessary to obtain the most complete case history possible.
• Provide guidance and relevant information to the client's family to enable them to facilitate solutions and promote positive interactions among family members.
• Evaluate information derived from client interviews, case history, and other pertinent sources and refer to proper channels for review.
• Prepare narrative, statistical reports and court reports as necessary.
• Provide input as a member of a multi‑disciplinary team in the assessment of client human service needs and treatment planning, enabling the most beneficial placement in foster care, day care, nursing home, drug/alcohol rehabilitation or other special care facility.
• Prepare necessary forms of application for services or benefits. Contact appropriate social agencies and coordinate referrals.
• Appear at court proceedings as required testifying to the social and environmental issues affecting the client.
• Provide technical guidance to organizations and staff regarding findings related to client care or provide consultation to other caregiving agencies.
• Provide consultative services to state and private agencies; may participate in community projects.
• Advocate for clients and families in the protection of rights; obtain consent for treatment.
• Use automated information systems and computer software to research, review, evaluate, and report on health/human service data.
• May lead paraprofessional, professional or administrative support staff by assigning, monitoring, and reviewing work and providing on‑the‑job training, guidance, and direction.
• Communicate and interact effectively with people across cultures, ranges of ability, genders, ethnicities, ages, and races.
• Perform other related duties as required.

JOB REQUIREMENTS for Behavioral Health Case Manager II:

• Possession of a Bachelor's degree or higher in Behavioral or Social Science or related field.
• Six months' experience in case management which includes assessing, planning,…