Case Manager-Hourly

Case Manager Empower Recovery. Build Connections. Change Lives.

Are you passionate about helping individuals overcome barriers, access resources, and achieve meaningful recovery goals? Do you believe in the power of person-centered support and community-based services to transform lives?

We are seeking a compassionate and dedicated Case Manager to join our team. In this role, you will work directly with individuals to identify their strengths and needs, coordinate services, advocate for access to resources, and support them on their path to recovery, stability, and independence.

If you're looking for a rewarding career where you can make a lasting impact in the lives of others, we'd love to hear from you.

The Case Manager is responsible for assessing participant needs, identifying appropriate resources, and coordinating individualized services to support successful recovery outcomes. This position plays a critical role in implementing service and treatment plans, advocating for participants, connecting them with community resources, and ensuring they receive the support necessary to achieve their goals.

• Assess participant strengths, needs, goals, and barriers to determine appropriate services and resources.
• Assist in the development, implementation, and review of individualized recovery plans.
• Collaborate with participants, natural supports, and approved stakeholders to establish meaningful and achievable recovery goals.
• Monitor participant progress and make recommendations to support ongoing success.

• Provide community-based case management services focused on recovery, education, and skill development.
• Connect participants to healthcare, behavioral health, housing, employment, transportation, financial assistance, and other community resources.
• Support participants in navigating service systems and overcoming barriers to care.
• Foster community engagement and encourage participation in meaningful activities and relationships.

• Advocate for participants to ensure access to needed services and supports.
• Develop and maintain relationships with community agencies and service providers.
• Identify service gaps and help develop strategies to address unmet needs.
• Promote participant empowerment, self-advocacy, and independence.

• Complete assessments, case notes, treatment documentation, and progress reports in a timely and accurate manner.
• Utilize collaborative documentation practices that encourage participant engagement.
• Maintain compliance with organizational policies, funding requirements, licensing standards, and accreditation expectations.
• Protect participant privacy and confidentiality in accordance with HIPAA regulations.

• Participate in a rotating on-call schedule to provide crisis intervention and support services.
• Respond effectively to participant crises and coordinate appropriate interventions and services.
• Assist participants in accessing emergency resources and support when necessary.

• Function as an active member of a multidisciplinary team providing holistic, recovery-oriented services.
• Participate in team meetings, treatment planning discussions, and case reviews.
• Communicate regularly with internal and external providers to ensure continuity of care.
• Perform additional duties as assigned to support program goals and participant success.

• Bachelor's Degree in Human Services or a related field.
• Valid driver's license and reliable transportation.
• Intermediate computer skills and proficiency with electronic documentation systems.
• Ability to pass federal and state criminal background checks.
• Minimum of two (2) years of experience working in human services, behavioral health, or a related field.

• One (1) year of case management experience.
• Experience working with individuals experiencing mental health, substance use, or co-occurring challenges.
• Knowledge of community resources, recovery-oriented services, and person-centered practices.

Ability to communicate effectively with participants, families, providers, and community partners.

Ability to evaluate participant needs, identify barriers, and determine appropriate services and interventions.

Skilled in organizing, implementing, and monitoring individualized service plans.

Strong commitment to helping participants access services, resources, and opportunities that support recovery and independence.

Ability to work effectively within multidisciplinary teams and community partnerships.

Proactive approach to identifying challenges, addressing service gaps, and developing solutions.

Commitment to providing respectful, inclusive, and…