Support Staff Technician

Support Staff Technician

Schedule:

8a-5p or 9a-6p Monday-Friday; rotating staggered schedule.

Text 7184 to  to Quick Apply for this Support Staff Technician opportunity!

We’re seeking a dynamic and compassionate Support Staff Technician to join our team at our New Castle office. In this front‑desk role, you’ll be the welcoming face of Meridian — supporting daily operations, assisting patients, and keeping our clinic running smoothly.

If you’re passionate about helping others and driven by a mission that matters, you’ll thrive here.

• Provide friendly, professional communication with patients, staff, and the public
• Answer calls, schedule and reschedule appointments, and route messages
• Collect co‑pays and process payments
• Manage medical records, releases of information, and new patient charts
• Handle incoming and outgoing mail (USPS, UPS, Fed Ex)
• Check in patients in Next Gen
• (Main Office only) Answer executive phone as needed

• High school diploma or equivalent
• 2+ years of office or administrative experience (medical setting preferred)
• Strong computer and data‑entry skills
• Excellent communication, organization, and multitasking abilities
• Professionalism, discretion, and a patient‑centered mindset

• Mission‑driven work in integrated, whole‑person healthcare
• Generous PTO & paid holidays
• Comprehensive benefits + 401(k) with company match
• Career growth and advancement opportunities
• Professional development and licensure support
• Wellness and financial wellness programs
• Merit‑based pay increases

All employees must pass a drug screen, TB test, background check, and fingerprinting. Flu and COVID vaccines are recommended, and we follow COVID‑related safety protocols.

Meridian Health Services is an Equal Opportunity Employer (M/F/D/V) and participates in E‑Verify.