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Member Experience Advocate

Job in New Castle, Lawrence County, Pennsylvania, 16108, USA
Listing for: Dover Federal Credit Union
Full Time position
Listed on 2026-07-08
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 35000 - 45000 USD Yearly USD 35000.00 45000.00 YEAR
Job Description & How to Apply Below

Dover Federal Credit Union in New Castle, Pennsylvania, is seeking a Member Experience Specialist to provide exceptional service and effectively assist members with their needs. As the first point of contact, you will be responsible for welcoming members and performing various member service duties.

The ideal candidate has strong interpersonal skills, a high school education, and experience in customer service. Responsibilities include handling transactions, providing information about services, and meeting established sales goals.

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