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Lead Customer Service Representative
Job in
New Castle, Lawrence County, Pennsylvania, 16105, USA
Listed on 2026-08-18
Listing for:
Circle K
Full Time
position Listed on 2026-08-18
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Supervises the activities of customer service representatives in the absence of the Store Assistant Manager;
Coaches and trains new employees to carry out their duties in accordance with Company and/or brand operating, conduct and performance standards;
Monitors customer traffic and makes appropriate adjustments to decrease waiting time; may reschedule or re-assign duties of employees based on operational or discipline needs;
Provides prompt excellent customer service in a courteous, friendly and attentive manner;
Attends job-related meetings and provides regular and predicable onsite attendance
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