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Utility Customer Support Specialist

Job in New Castle, Lawrence County, Pennsylvania, 16108, USA
Listing for: American Water Co.
Full Time position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Clerical
Salary/Wage Range or Industry Benchmark: 36000 - 52000 USD Yearly USD 36000.00 52000.00 YEAR
Job Description & How to Apply Below

American Water, based in New Castle, PA, is seeking a Utility Clerk to handle phone inquiries and provide information on service line measurements. The role supports multiple internal teams and contributes to reliable water service for customers.

The position emphasizes accurate record handling, coordination with the call center, and monthly scheduling of meter readings, with opportunities for growth within a major utility company.

We have an opening for a Utility Customer Support Specialist in New Castle, PA, United States within Management & Operations.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in New Castle, PA, United States.

This opportunity is part of our work in Management & Operations.

The advertised compensation is 36.000 - 52.000.

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