Lead Cashier​/Key Holder

Lead Cashier/Key Holder (Sales)

About Busy Beaver

Helpful people. Quality products. Supporting our local community for generations.

At Busy Beaver, it's our mission to be your favorite neighborhood home improvement center. We provide a just right assortment of everything you need whether its for routine yard maintenance or your next DIY project. Our stores offer the right mix of products at a great value every day, and our friendly, helpful staff love to help neighbors make the most of their homes.

Position Summary The Lead Cashier is responsible for managing and mentoring the cashier team while also performing daily cashier functions. In this role, youll train and develop cashiers, ensure accurate and efficient transactions, and maintain high standards for customer service. Youll also open and close registers, handle cash balancing, monitor Point-of-Sale (POS) procedures, and serve as a keyholder when management is unavailable.

This role is ideal for someone who is customer-focused, detail-oriented, and thrives in a leadership position within a fast-paced retail environment.

Train, develop, and provide ongoing education to new and current cashiers.

Lead by example with professionalism, initiative, and customer engagement.

Inspire trust and confidence by setting clear expectations and demonstrating consistency.

Support a positive culture through accountability and coaching.

Assist with staffing needs and evaluate cashier performance.

Implement and drive customer engagement strategies to achieve sales and margin goals.

Lead by example in completing customer transactions accurately and efficiently.

Monitor and improve cashier key performance indicators (KPIs).

Deliver excellent customer service with honesty, courtesy, and urgency.

Open and close registers daily, ensuring proper procedures and POS system accuracy.

Complete cash balancing and oversee cashier compliance with policies.

Maintain safety awareness and operational standards.

Serve as acting manager in the absence of the General Manager or Assistant Manager (Keyholder responsibilities).

Support store organization, inventory, and customer service initiatives.

Customer service oriented, with excellent communication skills.

Proven ability to lead, train, and coach a team.

Strong knowledge of POS systems and cash handling procedures.

Detail-oriented with strong problem-solving skills.

High energy, sense of urgency, and ability to prioritize.

Professional demeanor and ability to inspire trust.

Previous retail or cashier leadership experience highly preferred.

Leadership role with opportunities to grow your career in retail.

Be part of a locally rooted, community-focused company.

Work in a supportive team environment with a strong customer-first culture.

Employee discount on the products you know and love.

Mandatory Self Self Self Self Self Self Self Self Self Self self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self Self