ACTS Driver- Part time

Overview

Position Summary. This position requires safe and efficient operation of paratransit vehicles for the purpose of transporting passengers to a prescribed destination. The highest level of customer service, passenger sensitivity, and confidentiality is expected which meets ACTS’ transportation programs’ requirements.

• Obtain vehicle assignment and shift start times for the following business day by contacting Dispatch each afternoon between 4:00pm – 5:30pm.
• Before starting shift, perform pre-trip walk-around vehicle inspection and document findings on the Driver Vehicle Inspection Report (DVI). Immediately notify Dispatch of any vehicle deficiencies so an alternate vehicle can be assigned for the shift.
• Complete all required forms accurately and professionally, including Driver Vehicle Inspection Reports (DVI), Manifest Cover Sheets, and Incident Reports.
• Interact with an assigned electronic tablet to record vehicle mileage at shift start/end and at each passenger stop, receive trip assignments, use GPS navigation, and record all trips, no-shows, and passenger fare types.
• Receive fare payments from passengers and record the passenger’s r, fare amount, and fare type (cash or balance account system) on the fare envelope for end-of-shift accounting.
• Operate a wheelchair lift and assist passengers using mobility devices while navigating ramps and surfaces. Ensure all passengers and mobility devices are securely fastened during transport using four wheelchair tie-downs and shoulder/lap harnesses.
• Provide door-to-door assistance to passengers requiring help, including assist from the door to the vehicle and from the vehicle to the destination door. Do not carry or transport passengers who use a wheelchair up or down steps or across thresholds higher than a few inches.
• Carry and load/unload packages (e.g., grocery bags) when requested by the passenger and deliver to the residence door; communicate any fare or scheduling conflicts to Dispatch as needed.
• Request and view Senior Citizen Shared-Ride Program Identification Cards (Senior  issued through the PA Lottery Program). Driver Licenses and other government IDs with birth dates are acceptable.
• Utilize two-way cellular radios to communicate with Dispatch; keep radio and electronic tablet within hearing distance during shift (except during unpaid breaks).
• Avoid soliciting tips and do not accept tips exceeding a few dollars. Report any incidents to Management using an Incident Report.
• Attend all required training as directed by ACTS management.
• Maintain vehicle cleanliness daily by picking up trash and sweeping during down times.
• Fuel vehicles during down times using designated fuel cards; check vehicle fluids (typically every other day) and record fueling/fluids on manifest cover sheets.
• Exercise sound judgment in emergencies; notify Dispatch immediately of accidents, property damage, or medically urgent situations. Complete ACTS Incident Reports before the end of the shift if events occur.
• Be willing and able to work during ACTS’ regular operating hours or as assigned by a Supervisor or Dispatcher.

Provide door-to-door transportation services for passengers in the best possible manner for people from diverse cultural and socio-economic backgrounds.

Drivers will be required to submit to employer-paid FBI-Fingerprinting, Act 33 and 34 clearances (Child Abuse and Criminal Record Check) and a Pennsylvania Motor Vehicle Record Check. Drivers will also be required to pass an employer-paid pre-hire DOT Physical Examination as well as FTA approved drug and alcohol tests.

The physical demands described here are representative of those that must be met to perform the essential functions of the position. Updated:
July 31, 2019. The employee is regularly required to talk, hear, lift/carry up to 50 lbs. (usually up to 25 lbs. multiple times per shift). Frequent standing, walking, sitting, and driving are required. Frequent climbing of steps, assisting passengers to and from doors, bending, twisting, stooping, crouching, crawling, squatting, kneeling, reaching forward and overhead are…