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Customer Service Team Lead – Post-Sale Operations

Job in New City, Rockland County, New York, 10956, USA
Listing for: Culinary Depot
Full Time position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 75000 - 90000 USD Yearly USD 75000.00 90000.00 YEAR
Job Description & How to Apply Below

Culinary Depot in New City, NY is seeking a Customer Service Team Lead to manage our post-sale service department. You will supervise the service coordinators, triage cases, improve response times, and drive down aging cases while maintaining professional empathy with customers.

This role holds vendors and technicians to commitments, tracks warranty claims, builds simple processes, and owns team metrics. A hands-on leader who can foster urgency and accountability is needed.

We are seeking a motivated Customer Service Team Lead – Post-Sale Operations to join Culinary Depot in New City, NY, United States.

We invite applications for the Customer Service Team Lead – Post-Sale Operations position located in New City, NY, United States.

The following role is for a Customer Service Team Lead – Post-Sale Operations with Culinary Depot.

Our group is growing, and we are hiring a Customer Service Team Lead – Post-Sale Operations in New City, NY, United States.

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