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Federal Help Desk Specialist - Tier 1/Support
Job in
New City, Rockland County, New York, 10956, USA
Listed on 2026-06-18
Listing for:
Itcustomsolution
Full Time
position Listed on 2026-06-18
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
Itcustomsolution is seeking a Help Desk Specialist to provide Tier 1/2 technical support to government agency end-users. The candidate should have at least 2 years of help desk experience and a CompTIA A+ certification or equivalent. The role emphasizes honest scope with competitive compensation based on specific engagements, and candidates are assessed through real-world technical competency scenarios. The company's founder prioritizes direct communication and candid exchanges regarding work and compensation.
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