Service & Application Engineer

About Dynotech:
Dynotech Instruments Pvt. Ltd. provides best technology available from around the world to Indian customers. Our principal companies are one of the most preferred companies across the global market. We are working as distributor for the world’s leading manufacturers. Our strategy is focused on continuously exceeding the customers’ expectations, by providing best quality products & technology to our valued customers.
Our principal companies include:

· Trotec Laser:  

· Heinz Schirmacher GmbH  –

· RMA  – (Use the "Apply for this Job" box below)./

· Aconity3D GmbH  –

· OpTek Systems  –

· Clark-MXR Inc.  –
Key Requirement:
We are looking for a technically strong  Technical Service Engineer  with hands-on experience in the installation, commissioning, maintenance, alignment, troubleshooting, and servicing of industrial machinery, preferably involving  laser systems, optics, automation, CNC/motion systems, or related technologies .
The candidate should be comfortable working directly on machines and handling customer-site technical activities independently.

Key Technical Activities
Machine installation and commissioning
Laser alignment, focusing, and basic optical checks
Machine calibration and functional verification
Software installation and configuration
Material and application trials
Hardware and software troubleshooting
Exhaust and fume extraction setup and troubleshooting
Customer/operator training
Preventive and corrective maintenance

Key Responsibilities:

1.
Machine Installation & Commissioning

· Independently install and commission equipment at customer sites.

· Perform machine unpacking, mechanical installation, electrical connections and initial system checks.

· Configure machine software, communication interfaces and required system parameters.

· Perform focusing, calibration and functional verification.

· Verify laser operation, safety interlocks, exhaust system and other machine safety features.

· Conduct complete installation acceptance tests before customer handover.

2.
Service & Troubleshooting

· Diagnose and resolve mechanical, electrical, electronic, optical, software, and machine-control issues.

· Carry out preventive maintenance and corrective service activities.

· Identify root causes of machine failures and implement appropriate corrective actions.

· Coordinate with OEM technical teams for complex technical issues when required.

· Maintain service reports, installation records, and troubleshooting documentation.

3.
3. Application & Customer Support

· Support customers during machine trials and application development.

· Conduct material/application trials and optimize basic process parameters.

· Provide operator and customer training on machine operation, safety, and basic troubleshooting.

· Maintain professional communication and strong customer relationships.

Required Qualifications &

Experience:

Direct Hands-on Experience :

· 2–5 years of practical experience  in installation, commissioning, servicing, alignment, maintenance, or repair of industrial machines.

· Experience working directly on machines at customer sites is highly preferred.

Education:

Diploma /

B.Tech in Electronics, Mechanical, Instrumentation, or Laser/Optics Engineering (or equivalent hands-on industry track record).

Technical

Skills:

· CO₂ and fiber laser systems

· Laser optics and beam alignment

· RF power supplies

· Galvo scanners

· Motion-control systems and axes

· Electrical and electronic systems

· Machine calibration

· Industrial automation and communication interfaces

· Laser safety and interlock systems

· Class 1 / Class 2 / Class 4 laser safety requirements

· Filtration and exhaust/fume extraction systems

· Basic machine software and troubleshooting

Travel & Customer Interaction
Willingness to travel extensively across India for customer installations, commissioning, service, and application support.
Comfortable working at industrial and research customer sites.
Good professional communication and customer-handling skills.
Ability to work independently as well as coordinate with internal and international OEM technical teams.