Disctrict Office Support Specialist

CAREER ADVANCEMENT OPPORTUNITIES: In-Band Advancement Available: ☐ Yes ☒ No

State of New Hampshire Job Posting

Department of Corrections

Division of Field Services

North Haverhill, NH

DISTRICT OFFICE SUPPORT SPECIALIST

Position #30361

$19.96/hour - $26.41/hour

Schedule:

08:00 - 16:00 with Saturdays and Sundays off

• See total compensation information at the bottom of announcement.

The State of New Hampshire, Department of Corrections, Division of Field Services, has a full‑time vacancy for a District Office Support Specialist located in North Haverhill, NH.

To provide the District Offices of the Department of Corrections, Division of Field Services direct administrative program support. Manages overall daily functioning, coordination, and administration of a Probation Parole District Office.

Each additional year of approved formal education may be substituted for one year of required work experience and/or each additional year of approved work experience may be substituted for one year of required formal education.

Education/

Experience:

Equivalent combination of 3 years of education and experience after completion of high school. Education and experience must be in secretarial science, business administration, computer science, office management, administrative/program support or a related field.

License/Certification: Driver’s license

Other Requirements: Must pass security and background screenings required for correctional environments.

Candidates with an equivalent combination of 2+ years of relevant education and experience after completion of high school may be considered and hired in ‘trainee status’ for this position.

None.

None.

In-Band Advancement Available: ☐ Yes ☒ No

Broad Group Level Advancement Available: ☐ Yes ☒ No

The supplemental job description lists the essential functions of the position and is not intended to include every job duty and responsibility specific to the position. An employee may be required to perform other related duties not listed on the supplemental job description provided that such duties are characteristic of that job title.

When applicable, the work of an employee in trainee status in this position shall be overseen by a fully qualified individual. An employee in trainee status shall meet the minimum qualifications within the period of time specified on the SJD, not to exceed one year of being hired into this position.

Supports the Chief Probation Parole Officer (CPPO) in developing and implementing new policies and procedures for the District Office. Supports the CPPO and Probation Parole Officers (PPOs) by assigning new cases, scheduling clients, and composing and formatting letters of communications for victims of crime, attorneys, courts, law enforcement, and other members of the criminal justice system.

Maintains and manages the CPPO, PPO and Office calendars. Manages agendas and minutes of Staff Meetings and prepares notes for distribution to the staff and upper management.

Manages and supervises the creation, maintenance, and security of confidential client and victim cases and files. Establishes new collections cases (restitution, fines, and fees) inclusive of payment plans and scans and uploads documents into the document management system. Gathers and provides information from probationers and parolees and assists with the completion of their necessary paperwork. Updates and maintains computer database, supervises, and maintains accurate annulment processing records, and recommends changes to the data entry process to ensure system efficiency.

Conducts investigative research using national databases to update collections and fugitive caseload information. Requests discovery from law enforcement, attorneys, and others, as required. Performs Electronic Filing in the Superior Court System for arrest warrants, motions, withdrawing motions, etc.

Uses knowledge of the criminal justice/legal system to work collaboratively with Probation Parole Officers, clients, victims, and other members of the law…