Administrative Assistant and Credentials Coordinator

Administrative Assistant and Credentials Coordinator

Job Category
:
Regular Employees

Requisition Number
: ADMIN
001349

• Posted :
  August 10, 2026
• Full-Time
• On-site

Showing 1 location

Woodsville, NH 03785, USA

Cottage Hospital is seeking a highly organized, detail-oriented Administrative Assistant to provide high-level administrative support to the Chief Nursing Officer (CNO) and Senior Director of Outpatient & Ancillary Services.

This position serves as an important liaison between Administration, staff, Medical Staff, the Board of Trustees, the public, and external agencies. In addition to executive-level administrative support, the Administrative Assistant plays an important role in Medical Staff credentialing and recredentialing, regulatory compliance, governance documentation, and process improvement
.

The ideal candidate is a self-motivated professional who can manage competing priorities, maintain strict confidentiality, work independently, and build effective relationships across the organization.

• Provide administrative support to the CNO and Senior Director of Outpatient & Ancillary Services.
• Manage calendars, coordinate scheduling changes, and make travel arrangements as requested.
• Prepare for meetings and record meeting minutes as directed.
• Coordinate office supplies, meeting needs, and other administrative resources.
• Provide coverage for the Executive Assistant to the CEO and CFO as needed.
• Maintain strict confidentiality and represent hospital leadership professionally and courteously.
• Serve as a liaison between Administration, employees, Medical Staff, the Board of Trustees, the public, and external agencies.

Medical Staff Credentialing & Compliance

• Coordinate credentialing and recredentialing for Medical Staff and other privileged providers in accordance with regulatory requirements, accreditation standards, hospital policies, procedures, and Bylaws.
• Review applications and primary-source verifications and oversee applicable credentialing processes.
• Obtain and evaluate credentialing and recredentialing information, identify potential discrepancies or adverse information, and conduct appropriate follow-up with hospital and Medical Staff leadership.
• Monitor expiring provider documentation and complete appropriate verification to maintain compliance.
• Maintain the credentialing database and ensure provider information remains accurate, current, and available to appropriate stakeholders.
• Respond to external verification requests, references, and inquiries regarding provider status in accordance with applicable policies, Bylaws, accreditation standards, and regulatory requirements.

Medical Staff Governance

• Collaborate with Medical Staff leaders to develop and maintain a facility-specific, criteria-based clinical privileging system.
• Assist in writing, developing, implementing, and maintaining Medical Staff Bylaws, policies, and procedures under the supervision of the CNO and Medical Staff President.
• Conduct ongoing reviews of governance documents to support compliance with regulatory and accreditation standards.

Projects, Collaboration & Process Improvement

• Develop collaborative relationships with leaders, employees, Medical Staff, and internal and external stakeholders.
• Organize work, establish priorities, and develop short- and long-term goals and strategies.
• Complete projects and process-improvement initiatives assigned by the CNO and Senior Director of Outpatient & Ancillary Services.
• Organize and analyze information to identify trends, problems, underlying issues, and opportunities for improvement.
• Collaborate with teams on orientation, education, and training activities that support ongoing staff competency.
• Identify, monitor, and help manage potential organizational risks.
• Maintain a working understanding of functions including risk management, finance, human resources, clinical competence evaluation, legal, information technology, and performance improvement.

Education

• Associate degree or equivalent work experience.
• CPCS or CPMSM certification preferred.

Experience

• Two to five years of experience in a high-level Administrative Assistant position.
• Professional…