Commercial Business Analyst

Career Opportunities:
Commercial Business Analyst (529161)

Pike Industries, Inc., a subsidiary and integral part of CRH, is a leading Highway Contractor and the largest producer of Hot Mix Asphalt and Construction Aggregates in New England. Pike has experienced continual growth over the years and currently employs nearly 1,000 people throughout NH, ME and VT. The dedication, knowledge, and quality workmanship of our employees is what makes the company such a great success.

If you’re looking for a challenging career at a company that will reward your efforts, look no further. Take the first step and apply for an exciting opportunity to gain top notch industry experience and pave the road to your success. All Roads Lead Here!

Position Overview

The Commercial Business Analyst will be responsible for assisting the sales team develop and implement strong strategic plans, drive new sales to increase market penetration and support the Sales team by analyzing data, creating reports and effectively communicating the results. In addition, this position works closely with accounting, operations and CRH groups through collaboration between the various departments, processes and developments.

The individual must uphold corporate standards, maintain a high standard of confidentiality, be extremely organized, possess expert computer skills and make recommendations on findings to maximize sales and margins. Attention to detail and accuracy of work product to a high standard is essential.

• Oversee timely and accurate monthly reporting for meetings including sales, budgets, forecasts, initiatives, quote analysis, business initiatives and call logs.
• Help organize, track and store information about our current market conditions, sales trends and prospects.
• Maintain sales team backlog and quotes for timeliness, validity and follow up.
• Coordinate monthly review and updates of material demand forecasting for both internal and external customers. Review sourcing, track accuracy and make modifications as needed to maintain a high degree of reliability between sales and production efforts. Initiate sales by location to tie into upcoming budget and review with the various departments for reasonableness.
• Track asphalt cement escalation on protected Hot Mix Asphalt (HMA) contracts and ensure timely billing to customers by Sales team
• Maintain Commercial orders both CPQ and generic orders in Apex.
• Track, research, verify and process any QC/QA adjustments on state projects.
• Work proficiently with our CRM (Customer Relations Management) tool, accounting software and sales applications. Provide training as needed to sales team and identify areas where applications can be utilized more effectively in supporting sales processes.
• Review aggregate and Hot Mix Asphalt (HMA) customer tier changes based on historical account information.
• Assist with development of strategic plan and oversee the market assessment update annually.
• Coordination of Customer Service efforts and continue organizational focus of customer value.
• Coordinate customer surveys, analyze results and work with sales team on follow up.
• Manage IT permissions and access the company sales apps and software (Viewpoint, Tableau, Salesforce, Q2C and Demand Forecast tool).
• Promote and focus on Commercial Performance including Key Account management, Competitor Database, Solution Selling
• Assist with customer set up in Haul Hub/Job Slip including instruction and troubleshooting issues.
• Review and approve pricing changes per location and product. Coordinate price change communications to internal and external stakeholders, prepare and request deployment files and verify change accuracy.
• Maintain Price Cards and posting on websites…