Ticket Scanner
Listed on 2026-02-05
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Customer Service/HelpDesk
Retail Associate/ Customer Service, Summer Seasonal, Customer Service Rep, Recreation & Leisure
Overview
Create Your Experience of a Lifetime! Come work and play in the mountains. Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free passes along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service — our leading training and development experience, and wellness benefits to fuel your success.
Hiring for seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).
Employee Benefits
- Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family, and free ski lessons
- More employee discounts on lodging, food, gear, and mountain shuttles
- 401(k) Retirement Plan
- Employee Assistance Program
- Excellent training and professional development
- Referral Program
As a Ticket Checker, you will play an essential role in creating an experience of a lifetime for guests on the Lift Experience Team. The Lift Experience Team’s mission is to provide employees and guests with a seamless end-to-end experience from maze entrance to lift unloading. You will primarily work in the lift mazes by greeting guests by name and validating their access every time.
You will help provide a fun, welcoming atmosphere for our guests while ensuring the integrity of our products.
- Starting Wage: $20.00/hr - $21.78/hr
- Employment Type:
Winter Seasonal 2025/2026 - Shift Type:
Full Time and Part Time hours available - Working between 8-10 hours/day
- Weekends and Holidays as needed
- Skill Level: Entry Level
- Minimum Age:
At least 18 years of age - Housing Availability:
Yes
- Deliver premium guest service by providing information and assistance with a smile
- Validate tickets to ensure guests have a valid product before loading lifts
- Work cooperatively with Lift Operators and other teams to ensure lift lines are safely managed and lifts are loaded efficiently
- Maintain and secure departmental equipment - scan devices, radios, etc.
- Escalate issues to leadership as they arise, from safety to products
- Other duties as assigned
- Must be able to communicate fluently in English
- Must be able to work outdoors in all types of inclement weather, standing and moving for the entire shift on potentially slippery or uneven surfaces
- May need to provide some of their own gear
- Must be able to work weekends and holidays as needed
- Must be able to handle high guest volumes in a professional manner
- Must adhere to safety standards and procedures. Be Safe is our number one value!
A Ticket Checker team member is a flexible employee who may take on additional training to work across multiple departments and roles to support the one resort mentality. Potential roles include Lift Operations, Mountain Activities, Retail Rental operations, Food and Beverage Support, Ticket sales, and Base Area Operation.
The expected pay range is $20.00/hr - $21.78/hr individual compensation decisions are based on a variety of factors.
We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in activities restricted to adult workers.
EEO Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
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