Heating Oil Customer Service Representative

Job in Ossipee, Carroll County, New Hampshire, 03864, USA

Listing for: CN Brown

Part Time position
Listed on 2026-07-15

Job specializations:

Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM, HelpDesk/Support, Bilingual

Salary/Wage Range or Industry Benchmark: 36000 - 48000 USD Yearly USD 36000.00 48000.00 YEAR

Location: Ossipee

Job Title:

Heating Oil Customer Service Representative

Job Summary

To assist manager in daily clerical tasks and maintain company records in a timely and accurate manner. Provide legendary customer service and maintaining customer satisfaction. Customer Satisfaction is our #1 Mission.

Job Responsibilities

Customer Relations, resolves customer concerns and inquiries while maintaining a high standard of customer service.
Effectively manages a high incoming call volume and answer customer account inquiries.
Adheres to all company policies, safety policies, regulations and sales programs.
Assists in facility appearance and minor maintenance.
Efficient processing of daily paperwork, payments and all other required office procedures.
Knowledge of the company products and services.

Job Requirements

Phone etiquette and ability to be tactful with customer interactions

Basic knowledge of computer systems and excel format skills

Customer service and problem resolution experience preferred

Excellent communication and self-presentation skills

Ability to multi-task, prioritize and manage time effectively

Willingness to take direction from Manager and abide by company policies and procedures.

C.N. Brown Energy is willing to train applicants who want to join our team and have the ability to learn new skills.

Benefits

We offer competitive wages. Our benefits include Health, Dental and Life package options, Employee discounts on home heating products, Paid Holidays and Vacations, 401k with matching contributions, extensive training and employee support.

* Exceptions apply to part time employees

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