Client Service Representative

Client Service Representative

Meredith Place Veterinary Emergency is looking for a compassionate and skilled Client Service Representative to join our dedicated emergency and urgent care team. For more than 14 years, we have proudly served the Meredith community by providing exceptional emergency and urgent veterinary care.

As a Client Service Representative, you will play a vital role in the client experience by:

• Greeting pet parents in a friendly, compassionate, and helpful way
• Answering incoming phone calls to provide details and expectations to inquiring individuals
• Processing registration forms and other associated documents for all visits
• Communicating invoice and payment option information to pet owners while completing the check out process
• Supporting the hospital team to deliver high quality and compassionate care for the duration of their visit
• Completing various administrative duties from scanning records, to emailing patient visit information

• Previous experience in a veterinary hospital setting preferred, but not required
• Ability to multi-task while remaining calm in a busy setting
• Outstanding communication and organizational skills
• Dependability
• Ability to work evenings and weekends as needed

• Competitive compensation
• Monthly Bonus Opportunities
• Health, Dental & Vision Insurance
• 401(k) with Company Match
• Paid Time Off & Holiday Pay
• Scrub Allowance
• Employee Assistance Program & Behavioral Health Resources
• Flexible Scheduling
• Paid Parental Leave
• Employee Pet Discount