Cardigan Caretaker
Listed on 2026-08-22
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Customer Service/HelpDesk
Recreation & Leisure, Customer Service Rep, Seasonal / Summer
Seasonal Dates:
October 24, 2026 - March 12, 2027
Ready to dive into epic outdoor adventures and make a positive impact on the environment? Look no further than the Appalachian Mountain Club (AMC) - the oldest conservation, education, and recreation organization in the USA! Our passion for the outdoors knows no bounds, and we want YOU to be a part of it. As an employee, you'll unlock access to exciting programs, policies, and procedures that empower you to make a real difference.
Join the AMC team now and embark on the journey of a lifetime!
Cardigan Lodge sits at the base of Cardigan Mountain in Alexandria, New Hampshire. The lodge offers a self-service experience to guests in the winter, complete with dynamic hiking and ski trail systems available just outside the front door. The reservation serves campers, with 26 primitive campsites, and a rustic cabin that sits half a mile from the summit.
AMC is seeking a Caretaker to aid the Manager in all aspects of facility operation. This entry level position entails a variety of customer service, housekeeping, and operational duties with a focus on providing an exceptional experience for each guest and visitor. The Cardigan Caretaker is a full-time, seasonal position. Room and board is $75.00 per week. The position requires excellent communication, teamwork skills, and consistent support of the Appalachian Mountain Club’s mission.
WhatYou’ll be doing at AMC:
Create a positive experience for each guest and visitor by providing exceptional customer service
Respond to all guest complaints and special requests in a respectful and professional demeanor
Interact with guests by providing information on local recreation opportunities, lodge amenities, organizational efforts, and available programs
Record and post the weather daily. Complete a summarizing report on daily activities
Participate in the daily cleaning and upkeep of guest rooms, bathrooms, shared areas, campsites, and privies
Assist with the check-in and check-out of lodge and campsite reservations
Guide guests through use of the kitchen space and complete a final kitchen cleaning at the end of each day
Build and tend a fire in the woodstove daily
Assist with retail and membership sales in the lodge store
Complete routine maintenance of the facility and grounds to include trash and snow removal, food recycling, and minor building repairs. Remove ice and snow from buildings, walkways, systems, and fire exits daily
Participate in deep cleaning of lodge spaces and additional special projects as instructed
Oversee traffic in the parking lot and assist with parking when needed
Implement energy conservation and environmentally sound practices in daily operation
Retain positive interactions and connections with supporting businesses and colleges
Participate in the success of communal living by committing to a respectful, clean, and safe environment
18 years and older
Experience in hospitality or outdoor recreation is preferred
Experience in customer service and exceptional communication skills
Self-motivated and able to demonstrate responsibility and reliability without daily supervision
Ability to adapt and thrive in a consistently changing work environment
Success in performing a wide range of assigned tasks with attention to detail
Ability to resolve conflicts with a calm and respectful demeanor
Must work well in a team and have enthusiasm for communal living
A love for the outdoors! A commitment to the mission of the Appalachian Mountain Club
Ability to operate standard office and maintenance equipment
Physical abilities needed:
Ability to lift and carry 50 pounds on-site and in the backcountryAbility to travel safely in the backcountry in all weather conditions
Caretakers must be physically and mentally able to endure and enjoy solitude and extreme weather conditions
Salary Range: $13.79/hour
We are committed to equitable compensation practices, and we encourage qualified candidates to apply. The initial salary represents our starting point, and our compensation philosophy is designed to reward and recognize the contributions of our employees as they grow within the organization. External candidates typically begin their journey with us at the
starting point of the salary range. The final compensation offer will be based on factors such as experience, education, skills, and geographic differential relevant to the position, and will be discussed during the interview process.
BenefitsRoom & Board: $75.00/week
Insurance:
Available with positions that are 6 months or longer and when working greater than 30 hours per weekRetirement:
Voluntary 403(b) ContributionPaid Time Off: earn up to 10 days of paid earned time depending on length of service
Other Team Member Perks:
30% discount on AMC Merchandise
Free Annual AMC Membership
4 Free nights at AMC locations
Prodeal discounts on equipment & gear and more!
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