Treatment Coordinator - Star Smiles Orthodontics

Treatment Coordinator - All Star Smiles Orthodontics Job Description

At Corus, you'll enjoy the close-knit culture of a local practice with the opportunities, support, and career growth of a leading orthodontic network.

Treatment Coordinator, All Star Smiles Orthodontics

We are growing and need you! Are you passionate about creating exceptional patient experiences and helping people achieve their dream smiles? All Star Smiles Orthodontics is seeking an enthusiastic full-time Treatment Coordinator to join their award-winning team.

What Sets Us Apart

At All Star Smiles Orthodontics, we’re more than an orthodontic practice—we are part of our community. We have an amazing team of women, who value support, integrity, working hard while having fun, and growth mindsets. As part of Corus Orthodontists, a growing network of over 50 practices across North America, we offer:

• A Supportive Environment with Community Focus: Work in a positive, collaborative workplace where team members lift each other up. Build strong relationships with patients and the communities we proudly serve.
• Commitment to Excellence: Deliver quality care in every patient interaction and enjoy ongoing opportunities for growth, including $500 in annual learning assistance.
• Compensation & Perks That Count: Access a competitive total rewards package including health, dental, and vision insurance, health spending account, 401(k) with employer matching, and an employee assistance program. Complimentary orthodontic treatment for you and your immediate family and a uniform allowance. Starting salary is dependent on your level of experience.
• Fridays off! Enjoy a 4-day workweek, approximately 32-36 hours for a full-time employee.

How You’ll Make an Impact

• Creating Exceptional First Impressions – This begins with the new patient call. Welcome new patients with warmth and enthusiasm, setting the tone for their orthodontic journey.
• Patient Appointment Scheduling – managing appointments for new and returning patients utilizing the appropriate scheduling templates.
• Patient Appointment Status – Confirm that appointment reminders are being sent out, follow-up with unconfirmed appointments, and reschedule no-shows.
• Practice Growth – Ensure that the schedule accounts for the appropriate amount of doctor time, filling openings as necessary and discussing any major changes with the clinical team.
• Professional Communication – Generate correspondence for referring dentists and maintain detailed patient records.
• Community Outreach – Participating in practice events, maintaining referring doctor relationships.
• Presenting patient contracts – Making sure patients understand their financial options and obligations, understanding and coordinating benefits, posting payments.

The Teammate We’re Looking For

• Dental or orthodontic office experience preferred.
• Retail, banking or teaching experience also favored.
• Working knowledge of Microsoft Office suite; proficiency with orthodontic management software systems is an asset.
• Exceptional interpersonal and communications skills (verbal and written), with a proven ability to build strong relationships and rapport with patients, parents, doctors, fellow team members and the community.
• Keen attention-to-detail and time management skills; multitasker.
• Team player with strong work ethic.

#CAD

We’re proud to be an equal opportunity employer and believe that diverse perspectives make us stronger.

At Corus Orthodontists, we’re building a workplace where everyone feels welcomed, valued, and free to be themselves.