Dental Billing Coordinator​/Scheduling Coordinator

Job Details

Job Location:

Bristol, NH 03222

Position Type:
Full Time / Part Time

At Mid-State Health Center, care starts with people—and that includes our team. We’re a mission-driven, not-for-profit health center serving the people of central New Hampshire through compassionate, high-quality care. Our integrated model supports patients across primary care, behavioral health, dental, substance use treatment, advanced imaging, childcare, and so much more.

With nearly 15,000 patients served, our work reaches every corner of the community—and it all starts with a dedicated team. At Mid-State, you’ll be part of a supportive, collaborative environment that values whole-person care, innovation, and doing good—for those we serve and for one another.

We offer competitive pay based on experience and credentials.

• health, dental, and vision insurance
• a 403(b) retirement plan with match
• paid time off and holidays
• tuition reimbursement
• professional development support
• flexible spending accounts
• life, cancer, and accident insurance
• and access to an employee assistance program

More than a job, this is a place where your work matters and your impact is real.

Mid-State Health Center is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

The mission of Mid-State Health Center is to provide sound primary care to the community, accessible to all regardless their ability to pay.

Responsible for performing billing functions for the dental department and serving as a liaison between the patient, finance department, and dental department.

Reports to Dental Office Manager

None

• Builds, reviews, and submits insurance claims daily.
• Reviews dental record to ensure accuracy of claim.
• Coordinates and processes payments from insurance carriers and patients; will troubleshoot any issues related to payments.
• Ensures coordination of benefits are accurate and considered as part of the financial planning.
• Reviews patient accounts and determines appropriate billing distributions.
• Reviews day sheets to ensure proper coding and billing procedures daily.
• Processes statements and enters information into database.
• Reviews past due bills and follows up on past due accounts.
• Serves as a liaison between insurance carriers, staff and patients to resolve any concerns and maintain a positive working relationship.
• Ensures all insurance related duties are completed in a timely and accurate manner to ensure excellent patient relations and financial success for the practice.
• Achieves revenue goals by effectively managing collections and receivables, insurance billing and miscellaneous operations expenses.
• Manages and assists designated office team members with appropriate payment and insurance processes.
• Makes definite financial agreements with each patient in accordance with office policy.
• Provides coverage of essential functions for Dental Front office positions as requested by the Dental Office Manager.
• Cross-trains with other billing staff to include but not limited to sliding scale process.
• Complies with federal HIPAA regulations and practice policies for the privacy and security of patient information; explains the law and our privacy policy to patients as needed; maintains appropriate documentation of access to medical records.
• Attends meetings as required.
• Performs other duties as assigned.

The job holder must demonstrate competencies applicable to the job position.

High school diploma or GED.