Program Manager

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

This position is in person with most days required to be worked on-campus every week. In general weekly remote days are allowed except for when program scheduling necessitates more presence on campus as well as outside of regular hours (ex. Student open houses and orientation, commencement, on-site trainings, etc).

• Assist with managing and administering the program budget for the Department of Physician Assistant Studies.
• Supports the Chair & Program Director in managing, administering and coordinating the operations of the Department of Physician Assistant Studies.
• Responsible for coordinating day-to-day administrative and operations work of Program Coordinator. Supervise graduate assistants, if applicable.
• Coordinates departmental events.
• Serves as program liaison to all other programs, departments, and external contacts.
• Serves as the Co-Chair of the Admissions Committee.
• Serves as a member of the PA Program Assessment Committee tasked with the collection and maintenance of program self-assessment data as it relates to program outcomes.

Education

Bachelor's Degree Related Field of Study required

Can this role accept experience in lieu of a degree?

Yes

Licenses and Credentials

Program Management Experience 2-3 years required

Knowledge,

Skills and Abilities

- Strong leadership and project management skills, with the ability to effectively coordinate and delegate tasks, manage timelines, and drive results.

- Excellent interpersonal and communication skills, with the ability to engage and collaborate with medical professionals, faculty, and staff at all levels.

Budgetary (30%):

Assist with developing and maintaining program budget systems (personnel and operating) and monitors finances within allocated resources. Ensure accurate classification of budget items. Maintains systems for preparation and distribution of payments for term lecturers, lab instructors, guest lecturers, and extra service pay for faculty. Oversees payments to clinical sites and clinical compact agreements as entered by the Clinical Placement Education Associate.

Prepares and tracks departmental and special fund check requests and purchase orders. Reconciles department credit card statements. Coordinates and tracks all special funds contributions; maintains separate budgets for grants, fellowships and continuing education workshops; follows accepted security practices.

Office Management (50%):

Assists program leadership and faculty with coordination and implementation of departmental projects including ongoing accreditation processes of data collection and analysis, preparation of reports and maintenance of the ARC-PA Program Portal, student and faculty research programs, community outreach, interprofessional engagement, curriculum studies and revisions. Analyzes, develops, implements and monitors administrative office support systems; develops office policies and procedures; establishes, coordinates and monitors database systems for accurate department records of faculty, adjunct faculty, lecturers, alumni and department accomplishments, course syllabi, schedules, student files.

Manages the planning, preparation and set-up for applicant interviews, new student orientation, graduation, and other program-related events; develops and produces brochures, recruitment materials, and specialty flyers for program activities and events. Serves as Co-chair of the Admissions Committee for the PA Program. communicates with prospective and accepted students, coordinates application review and managing and presenting data to report trends and make decisions.

Partner with program leadership and the admissions office as well. Supports the work of the Program Director, Chair, Medical Director, Director of Clinical Education, Director of Pre Clinical Education, and program faculty. Serves on program or Institute committees, as needed, and attends IHP Staff Council meetings as a representative of the Department of Physician Assistant Studies. Interfaces with IHP administration to maintain up-to-date PA Program webpage information.

Management of documentation related to grievance reports and disciplinary action. Maintains all department files including faculty, student, curriculum, and accreditation records. Manages the planning and execution of semester course scheduling with internal PA faculty and the Institute’s Registrar. Identify and collate sources of data related to program outcomes, including…