Administrative Services Specialist

Job Duties/Responsibilities Academic Program Administration for Four Graduate Degree Programs

• Collaborate with Administrators and Faculty Coordinators to ensure high quality program curriculums address the needs of students and the school and are accurately represented to prospective students, current students, and throughout the UNH ecosystem including the academic catalogs for Carsey’s four academic programs.
• Facilitate submissions as needed for Accelerated Master’s articulation plans.
• Serve on Carsey’s Curriculum, Admission, and Scholarship Review Committees as needed.
• Establish and manage contractual collaborations with external departments and organizations to build and maintain academic partnerships and education awards, including webinars, presentations, collateral, application forms, and other promotional materials.
• Oversee administration of Carsey’s numerous experiential learning programs such as the Washington, DC Colloquium, internship program, capstone projects, and fellowship programs requiring collaboration with academic departments and external institutions and organizations.
• Coordinate departmental information, issues, and processes and serve as college liaison with various campus departments including serving on graduate sub-committees, as follows:
  Accelerated Master’s Taskforce;
  Events, Gear, and Initiatives (EGI);
  Graduate Recruitment Team;
  International Marketing and Recruitment;
  Salesforce Recruitment Group; and other sub-committees as needs arise.
• Develop annual recruitment marketing plan for in person recruiting events.
• Act as Carsey’s Academic Team liaison with Carsey’s Marketing Communications Team for academic content related to Carsey’s website, marketing collateral, email campaigns, and digital marketing initiatives.
• Collect and report on student recruitment data to inform future recruitment events and strategies.

• Assist Faculty Coordinators with administrative functions to notify, advise, and support students throughout their academic career including course registration info and deadlines, semester and term start and end dates, available Carsey courses, filing their intent to graduate, ordering regalia, and other important info and dates as they arise.
• Establish and maintain/update individual Canvas sites for each of Carsey’s four degree programs which is the primary information resource for students.
• Facilitate student engagement and provide timely information and resources within the Carsey School Student Hub group on the new my.usnh.edu portal.
• Provide outreach to students and alumni about internships, job opportunities, and events as they become available.
• Coordinate and manage Carsey’s academic student events including program orientations, capstone presentation sessions, monthly student meetings, quarterly student gatherings, and bi-annual networking events with alumni and other student gatherings/events as they arise.
• Support students through their Graduation and Commencement process and oversee Carsey’s Celebration Graduation event.
• Build and strengthen alumni network connections through in-person and virtual events and outreach as well as alumni newsletters and online social media sites.

• Hire, train, supervise and evaluate staff and students for the academic team.
• Provide support and assist staff and students with accessing and utilizing UNH software and systems (Salesforce/TargetX, Canvas LMS, Workday, Qualtrics, Microsoft applications, Zoom, and other information systems and applications as needed.)

• Master’s Degree in Community Development, Public Administration, Public Policy, Global Conflict & Human Security, or related area
• 10+ years of administrative experience within Higher Education
• Experience working with…