Supervisor, Field Operations

Eversource will not offer immigration-related sponsorship for this position (e.g., H-1B, O-1, J-1, TN, E-3, etc.). Applicants requiring visa sponsorship to start employment with Eversource will not be considered.

• Provides leadership to ensure the safe, timely and efficient completion of work efforts relating to the construction, operation, maintenance, and emergency restoration of the electric distribution and transmission systems.
• Ensures effective coordination among and between individuals and departments in the district/division.
• Actively promotes and enforces a safety-first work environment and positive safety culture.
• Engages and motivates employees to deliver the best possible customer experience.

• Accountable for the safe execution of field activities.
• Sets safety expectations with employees.
• Resolves safety issues/concerns in an appropriate and timely manner.
• Communicates safety lessons learned and promotes continuous learning of safe work methods, practices, and procedures.
• Makes decisions and prioritizes work to ensure the safe and appropriate use of assigned resources.
• Sets clear expectations and provides ongoing feedback to employees regarding their performance.
• Effectively addresses performance issues.
• Conducts comprehensive performance reviews (per applicable bargaining unit contract).
• Responsible for the proper application of local union contracts and agreements.
• Works with managers and employees to resolve grievances and concerns in a timely and complete manner.
• Participates in pre-construction reviews and other activities to ensure the timely and efficient execution of field operations.
• Coordinates work with other utilities, other Eversource departments, and outside contractors as necessary.
• Ensures work complete within budgetary guidelines.
• Prepares, reviews, and approves time, expense, materials and other company records in an accurate and timely manner and in accordance with established guidelines.
• Demonstrates and role models a customer-first attitude.
• Seeks to quickly resolve customer issues by collaborating with employees and other departments.
• Fulfills storm duty assignments and participates in on-call rotation as required.
• Responsible for continuously monitoring the work planning process from initiation to close out for department work performed.
• Serves as primary construction liaison with the Customer Care, Engineering, Warehousing/Transportation, and Stations Operations organizations in addition to external stakeholders such as municipalities and other utilities.
• Ensures that all job packages are construction ready and that the material availability is adequate to meet the construction schedule.
• Coordinates external agencies (ie – Telco) and internal support to ensure that critical path is maintained on all large projects.
• Supports the scheduler in producing an accurate schedule encompassing all work to be performed in the areas within the planning window.

• Working knowledge of methods, work practices, and procedures regarding the safe construction, operation, and maintenance of electric T&D facilities and infrastructure at both secondary and primary operating voltages.
• Possesses strong analytical and problem-solving skills.
• Must maintain switching and tagging qualifications.
• Must have a strong knowledge of computers and related technology and have the ability to learn and utilize available information technologies.
• Ability to use PC desktop applications (e.g., Microsoft Word & Excel).
• A Bachelor’s Degree or equivalent related experience required.
• Minimum of five years of related experience is required.
• Previous experience in electric distribution is preferred.
• Previous experience in a supervisory role is also preferred.
• Valid Motor Vehicle License required.
• D.O.T. Driver’s License preferred.

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• Must be available to work emergency restoration assignment as required.
• Must be available to travel between MA/CT/NH as necessary.
• Work is conducted outside, in varied conditions and terrain including adverse weather conditions, and in a normal office environment which requires…