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Ski Rental Attendant

Job in Bretton Woods, Coos County, New Hampshire, 03575, USA
Listing for: Omni Hotels & Resorts
Full Time position
Listed on 2026-09-13
Job specializations:
  • Entertainment & Gaming
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 14 - 22 USD Hourly USD 14.00 22.00 HOUR
Job Description & How to Apply Below

Join our team and earn a free ski pass at Bretton Woods!

* Now hiring for November 2026*

Resort Discounts
  • Complimentary Bretton Woods season pass (terms & conditions apply, associate may also be eligible for spouse/dependent passes, or one courtesy pass based on status)
  • Discounted lift tickets for friends and family
  • 25% off Food & Beverage (excluding alcohol)
  • 25% off Retail
  • 25% off Spa Services
  • Discounts on Ski & Golf Rentals, Canopy Tours, and other activities
  • Complimentary associate ski lessons
Associate Benefits:
  • Travel discounts to other Omni locations, theme parks, preferred access tickets, national retailer discounts
  • 401(k) Retirement Plan matching
  • Excellent training and professional development
  • Leadership development programs
  • Associate Events
  • On-site housing available for Winter Season
  • Ability to stay full-time year round at the end of the Winter Season
  • Employee gym access
  • Weekly pay cycle
  • Complimentary meals in employee cafeteria
  • Support services including an Employee Assistance Program (EAP)
Essential Functions:
  • Be pleasant, smile and greet all guests using surnames when obtained.
  • Provide staff customer service training to staff through daily line-ups and monthly OSI trainings.
  • Maintain ski rental equipment inventory and quality control.
  • Knowledge of all work station duties and functions.
  • Scheduling and facilitating training for shop staff.
  • Help resolve issues provide training prevent them from reoccurring.
  • Document all staff related issues and provide information to Director of Skier Services.
  • Provide exceptional service to guests.
  • Assist with purchasing and receiving rental equipment.
  • Processing online rental orders, preparing and organize next day pick up.
Tools and Equipment:
  • Computer
  • Printer
  • Liability Forms
  • Telephone
  • Pens, Screwdrivers, file folders, filing cabinet, din charts
  • Tech bench
Working Environment:
  • Interior of base lodge, in all areas of the base lodge.
  • Exterior of base lodge with exposure to weather conditions.
Qualifications:
  • Three years of rental shop experience required.
  • Great customer service skills.
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