Patient Access Associate - Emergency Department

Emergency Dept Patient Access Rep (On-Site | North Conway, NH)

Wednesday - Saturday 7:00 pm - 5:30 am.

$4,000 sign-on bonus available (prorated for part-time).

Not eligible: per diem, current employees, or former employees within 6 months.

Join a close-knit, team-oriented Emergency Department in the heart of the White Mountains at Memorial Hospital in North Conway, NH.

In this entry-level role, you’ll work side-by-side with clinical teams as the first point of contact for patients and families. You’ll support the patient journey through registration, insurance verification, admissions, and follow-up—helping create a positive experience during critical moments.

• Collaborative, supportive team culture
• Leadership that listens and cares
• Strong focus on patient experience
• Training and growth opportunities
• Benefit-eligible role with health, dental, vision, and tuition reimbursement
• Shift differentials available

Fast-paced, meaningful work where your compassion, communication, and teamwork make a real impact every day. Perfect for college students or anyone looking to get their foot in the door in healthcare.

• Education:
  
  High school diploma or GED preferred.
• License/
  
  Certifications:
  
  N/A
• Experience:
  
  Related experience in healthcare or customer service is preferred.
• Additional Skills/Requirements
  
  Required:
  
  Computer and data entry experience is required with Microsoft Word, e-mail, and internet communication, as well as the ability to work accurately and effectively with electronic systems.
• Additional Skills/Requirements Preferred: N/A

Maine Health is committed to fostering a supportive, inclusive environment where care team members can thrive while making a meaningful impact in the communities we serve across Maine and New Hampshire. We offer competitive benefits including paid parental leave, flexible work options, student loan assistance, professional development opportunities, and well-being resources—so you can grow your career while feeling supported both personally and professionally.

We recognize the value each team member brings to our organization.

Any offer of employment will depend onqualificationssuch asskills, relevant experience, education, certifications,and otherjob-related factors. Thebase rangeis an estimate and does not reflect the full valueofourtotal compensation package.

• Paid parental leave
• Flexible work options
• Student loan assistance
• Professional development opportunities
• Well-being resources

The pay range for this position is $20.27to $24.36 per hour.

Compensation for part-time positions isdeterminedon a prorated basis consistent with the scheduled hours and applicable full-time equivalent (FTE).

In addition to base pay, Maine Health offerscomprehensivebenefits, recognition programs, career growth opportunities, and,where applicable,shift differentials or other incentives.

If you have questions about this role, please contact alyssa.lewis

Pursuant to Maine's Employer Surveillance Statute, prospective care team members are notified that Maine Health may monitor, collect, record, review, or retain information related to the use of its systems, networks, applications, files, data, communications platforms (including notified recordings), smart badges, building access, company vehicle GPS data, business calls, and workplace security cameras. Information collected may be used for legitimate business purposes, including security, safety, compliance, investigations, training, quality assurance, and operational management.